Unnecessary harassment and CIBIL spoil
5 years ago
I have taken a vehicle loan from a small finance bank in Nasik. I was paying my regular EMI on every 5th of the month. Due to my clear repayment record, bank offer to renew my vehicle insurance through them. They offered me 0% interest on insurance premium which has to pay in 6 EMI. Bank took 6 PDC against the insurance premium amount. When due to date of the insurance premium came bank didn't deposited the cheque and they deposited the cheque after 20 to 25 days it's due date.
After that their recovery team started calling me and asking me to pay the EMI, which was already cleared from account. They continued to call me for next 6 months threatening to pay the EMI which was not due. They spoiled my CIBIL. I came to know this when personal loan was rejected by another financial institution. I came into financial crises due to my loan rejection. Now I have stopped paying further EMI and asked bank to pay me compensation for harassment and CIBIL spoil. Please advice me the further step.
Deepak Yashwantrao Bade
Responded 5 years ago
Rajender Prasad
Responded 5 years ago
sistla ramakrishna
Responded 5 years ago
You should inform the same to bank ombudsman. It is a Regulatory Authority on Banking Institutions, it takes complaints against banking institutions. You must file a consumer dispute for your personal damages on bank. You may issue legal notice to the bank for filing civil suit for getting damages that you suffered.
Anonymous
Replied 5 years ago
Sir I have already lodged a complaint in Banking Ombudsman Mumbai on 30th April 2018. They have given me the acknowledgement for the same. RBI has issued a Notice to the Bank. The matter is in process. Sir whether I will get any compansetion from ROB for harassment and CIBIL issue. Also is their any option to Lodge a FIR for giving threats and harassment? Is there any deadline for RBI to resolve my complaint?
sistla ramakrishna
Replied 5 years ago
Dear Client,
R.B.I. will not grant you any compensation, but it takes stringent steps against the bank in seeing that the same mistake should not be repeated in future. It is a regulatory authority. It should regulate the functioning of the banking institutions. You should file a separate legal proceedings in court of law for compensation in the form of damages in a civil court. You can approach High Court of your state for granting relief of compensation as the opposite banking authority is a nationalized bank. You can file a criminal case for breach of trust and cheating. You being citizen of India you have number of remedies against the opposite party if any damage is caused to you. You should take appropriate expert legal advice and proceed in a prudent manner.
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