EPF - consumer complaint be filed
9 months ago
Can a consumer complaint be filed in case of inaction under section 76 evidence Act?
A.Dear Client,
The provisions of the Evidence Act are not applicable in the complaint case made before the Consumer Forum where disputes are being tried in a summary manner, following the principles of natural justice, save and except the ones laid down under sub-section (9) of Section 38 of the CPA, 2019. Unnecessary technicalities deter an individual consumer from approaching the consumer fora, thereby frustrating the objective of the Consumer Protection Act.
The provisions of the Evidence Act are not applicable in the complaint case made before the Consumer Forum where disputes are being tried in a summary manner, following the principles of natural justice, save and except the ones laid down under sub-section (9) of Section 38 of the CPA, 2019. Unnecessary technicalities deter an individual consumer from approaching the consumer fora, thereby frustrating the objective of the Consumer Protection Act.
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A.Dear Sir,
You can file application under the provisions of RTI Act and if certified copies are not furnished then approach the higher authorities at the end you can go to the High Court and not to the Consumer Court.
You can file application under the provisions of RTI Act and if certified copies are not furnished then approach the higher authorities at the end you can go to the High Court and not to the Consumer Court.
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Anonymous
Replied 9 months ago
R/Sir, Thank you for your kind helpful reply.
A.Dear client,
Section 76 of the Indian Evidence Act, 1872 pertains to the examination of a witness by the Court. It does not specifically relate to consumer complaints or inaction.
Consumer complaints in India are typically filed under the Consumer Protection Act, 2019, which provides a legal framework for consumer protection and redressal of consumer grievances.
If you have a complaint against a product or service provider for their inaction or failure to address your consumer concerns, you can consider filing a complaint with the appropriate consumer dispute redressal forum. These forums are established at the district, state, and national levels, depending on the value of the claim.
It is important to gather all relevant evidence and documentation related to your complaint, such as purchase receipts, invoices, correspondence, and records of communication with the service provider. This evidence will be crucial in supporting your case.
Consulting with a lawyer who specializes in consumer law can provide you with accurate advice on the specific procedures and requirements for filing a consumer complaint, as well as guide you through the legal process.
Section 76 of the Indian Evidence Act, 1872 pertains to the examination of a witness by the Court. It does not specifically relate to consumer complaints or inaction.
Consumer complaints in India are typically filed under the Consumer Protection Act, 2019, which provides a legal framework for consumer protection and redressal of consumer grievances.
If you have a complaint against a product or service provider for their inaction or failure to address your consumer concerns, you can consider filing a complaint with the appropriate consumer dispute redressal forum. These forums are established at the district, state, and national levels, depending on the value of the claim.
It is important to gather all relevant evidence and documentation related to your complaint, such as purchase receipts, invoices, correspondence, and records of communication with the service provider. This evidence will be crucial in supporting your case.
Consulting with a lawyer who specializes in consumer law can provide you with accurate advice on the specific procedures and requirements for filing a consumer complaint, as well as guide you through the legal process.
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Anonymous
Replied 9 months ago
R/Sir, Thank you for your kind helpful reply.
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