Refund regarding an ed tech company Refund regarding an ed tech company

9 months ago

I had enrolled for an upskilling platform, and the company had assured me of guaranteed 5 interviews with a minimum salary of 7lpa, and the learning plus the placement support was insufficient and inadequate; at the end I had to fetch a job on my own and they are saying and attributing it to the skills that they've provided me; but the job had no relevance to that plus they had partnered with a loan company to disburse the loans which I had to pay the loan company in terms of EMIs; now the loan company is behind me; I didn't sign any contract with the ed tech company however I did with the loans company; they are denying the refund plus the loan company is after me, is there a way I can get my money back

Legal Counsel Vidhikarya

Responded 9 months ago

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A.Dear Client,
In the absence of any agreement or contract with the placement company, it is almost impossible to get back your enrollment charges from the Placement Committee. In the prevailing situation, you need to serve legal notice to the Placement Co. and file a complaint against them before the concerned Labour Commissioner for unfair labour practice to resolve your grievance. As regards your loan repayment, since you sign a loan agreement with the lending company you cannot escape from your liability to repay the loan and in case of default on your part, the loan company may take legal action against you for recovery of loan/debt. You need to consult with an Advocate for guidance and steps.
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Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 9 months ago

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A.Dear client,

Gather Evidence: Collect all relevant documents, communication records, and any evidence that supports your claim that the upskilling platform did not fulfill their promises. This may include emails, promotional material, course content, and any guarantees they made regarding job placements and salary.

Review the Terms and Conditions: Even if you did not sign a formal contract with the upskilling platform, check if they had any terms and conditions or refund policies mentioned on their website or during the enrollment process. This information could be helpful in understanding your rights as a user.

Contact Customer Support: Reach out to the upskilling platform's customer support or representative and explain your situation. Express your dissatisfaction with their services and request a refund based on their failure to provide the guaranteed interviews and minimum salary as promised.

Check Loan Agreement: Review the terms and conditions of the loan agreement with the loan company. Understand your obligations regarding loan repayment and any provisions for cancellation or dispute resolution.

Consult a Legal Advisor: If you are unable to resolve the issue directly with the upskilling platform or loan company, consider seeking advice from a legal professional. They can assess your specific situation, advise you on your rights, and help determine if there are grounds for a legal claim or dispute resolution.

File a Consumer Complaint: Depending on your country's laws and regulations, you may be able to file a consumer complaint with the appropriate consumer protection agency or regulatory authority. This could prompt an investigation into the platform's practices and help in resolving your issue.
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