Coaching class not returning money Coaching class not returning money

8 months ago

Online coaching center, not returning money for half course done

Anik

Responded 8 months ago

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A.Dear Client,
Generally, if the coaching center has failed to deliver the services promised or is refusing to refund money for an incomplete course, there are a few legal options you can consider.

1. Review the terms and conditions: Examine the agreement or terms and conditions you agreed to when enrolling in the course. Look for clauses related to refunds, cancellation or termination, and any conditions under which a refund may be warranted.

2. Issue a formal demand letter: Communicate your concerns in writing to the coaching center, highlighting your dissatisfaction and requesting a refund. Mention any relevant terms and conditions that support your claim for a refund. Ensure you keep a copy of the letter as evidence.

3. Approach Consumer Dispute Redressal Forum: If the coaching center refuses to provide a refund or does not respond to your demand letter, consider filing a complaint with the appropriate Consumer Dispute Redressal Forum. These forums are empowered by the Consumer Protection Act, 2019, and can help resolve disputes between consumers and service providers.

4. File a complaint with the appropriate authority: Depending on the nature of the coaching center and the services provided, you may need to approach specific authorities or regulators. For example, if the coaching center is claiming to be affiliated with a recognized educational institution, you can file a complaint with the appropriate educational regulatory body.

5. Seek legal advice: If the above steps do not yield a satisfactory outcome, it may be advisable to consult with a lawyer who can provide you with legal guidance and options specific to your situation. They can assess the merits of your case and advise on further legal recourse, including the possibility of filing a civil lawsuit for breach of contract.
Thank you.
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