A.Dear Client,
In case of default in repayment of any loan as per the condition of repayment, Bank/FI takes a routine course of action permitted under relevant laws for recovery of debt lying outstanding against you. Both the Supreme Court and Regulatory Authority, RBI issued orders/advisories refraining Banks/FI strictly from taking any coercive or forceful action deploying the recovery agents to recover the dues from the defaulter loanee. Being a defaulter of a loan, in case you are getting such kind of threat calls or messages from recovery agents or any unknown entity, you need to lodge an FIR against the concerned recovery agents and inform the concerned Bank with a copy of the FIR/GD. You can file a complaint online to the RBI against arbitrary and coercive action of the concerned Bank adopted for the recovery of debt from the loan defaulter under the RBI integrated Ombudsman scheme, 2021. on the official portal (https://cms.rbi.org.in). The complaint is to be made to the Ombudsman within one year after the complainant has received the reply from the concerned Bank to the complaint or, where no reply is received, within one year and 30 days from the date of the complaint. Apart, you can file a civil suit praying for an injunction against the Bank and recovery agent. So, get in touch with an Advocate with all your papers/documents for guidance and to take the necessary steps to resolve the issue in accordance with the provision of relevant laws.
In case of default in repayment of any loan as per the condition of repayment, Bank/FI takes a routine course of action permitted under relevant laws for recovery of debt lying outstanding against you. Both the Supreme Court and Regulatory Authority, RBI issued orders/advisories refraining Banks/FI strictly from taking any coercive or forceful action deploying the recovery agents to recover the dues from the defaulter loanee. Being a defaulter of a loan, in case you are getting such kind of threat calls or messages from recovery agents or any unknown entity, you need to lodge an FIR against the concerned recovery agents and inform the concerned Bank with a copy of the FIR/GD. You can file a complaint online to the RBI against arbitrary and coercive action of the concerned Bank adopted for the recovery of debt from the loan defaulter under the RBI integrated Ombudsman scheme, 2021. on the official portal (https://cms.rbi.org.in). The complaint is to be made to the Ombudsman within one year after the complainant has received the reply from the concerned Bank to the complaint or, where no reply is received, within one year and 30 days from the date of the complaint. Apart, you can file a civil suit praying for an injunction against the Bank and recovery agent. So, get in touch with an Advocate with all your papers/documents for guidance and to take the necessary steps to resolve the issue in accordance with the provision of relevant laws.
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