BYJUS BYJUS

5 months ago

How can i get my refund from BYJUS? I have applied for cancellation with in 15 days

Legal Counsel Vidhikarya

Responded 5 months ago

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A.Dear Client,
Your query requires more details regarding the terms and condition that makes you eligible to claim a refund on cancellation of a course by Byjus because a remedy is sorted out from the nature or cause of action or reason behind the grievance. Byjus being an educational service provider is accountable to his student customers for any deficiency in service or unfair trade practice. Reach out to an Advocate for serving a legal notice to the Byjus and for filing a complaint against them under the Consumer Protection Act before the Consumer Court claiming a refund of the entire course fees, along with compensation for harassment. The complaint should be filed within two years of the date of the cause of action.
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Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 5 months ago

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A.Dear Client,
Start by reviewing BYJU'S refund policy to understand the terms and conditions associated with cancellations and refunds. You can usually find this information on their official website or in the documentation provided when you enrolled in their services. Reach out to BYJU'S customer support through their official contact channels, which are typically available on their website. You may need to send an email or call their customer support to initiate the refund process. Keep a record of all your communications with BYJU'S, including email correspondence and phone call records. This documentation may be helpful in case you need to escalate the matter.
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