ICICI bank Account debit frozen ICICI bank Account debit frozen

2 months ago

My savings bank account is in debit freeze status last 3-4 weeks. Bank is not telling any reason, but simply extending saying we are working on it

Legal Counsel Vidhikarya

Responded 2 months ago

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A.Dear Client,
Apart from the reason of non-compliance with the KYC mandates, the operation of a bank account may be withheld by the Bank on the instruction of the Cyber Crime Cell once a cybercrime for any fraudulent transaction is reported to the National Cyber Crime Reporting Portal(NCCRP) which is an initiative of the Government of India to facilitate victims/complainants to report cybercrime scams or complaints online. The investigating team of the cybercrime cell started the routine process of investigation immediately freezing the suspected accounts of fraudsters and the victim's Bank account and you have to wait for the completion of the investigation of the scam by the investigating agency and in the course of the investigation if required they can contact and call you to record your statement or for filing relevant documents. You need to get in touch with the Cybercrime Cell of your district or state seeking their necessary action in the matter. The length of time it takes to investigate a cybercrime can vary greatly depending on the complexity of the case, the resources available to the investigators, and the cooperation of the victim. In general, cybercrime investigations can take anywhere from a few weeks to several months or even years. You can also register a complaint of cybercrime at https://www.cybercrime.gov.in/ and track the status of your complaint online. You may consult with a cyber crime expert for further guidance and steps.
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Anik

Responded 2 months ago

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A.Dear client,

PAN or Form 60 submission is required of bank account holders, per Reserve Bank of India (RBI) regulations. All banks were directed by the RBI in a December 2016 circular to stop processing debit transactions in accounts that did not have a PAN or Form 60 (as defined by Rule 114B of the Income Tax Rules). To update your customer details, the account holder can go to the closest bank location and complete the appropriate form. A self-attested copy of Form 60 or PAN must be submitted with the form. Additionally, the original PAN needs to be present when submitting. If your bank provides online services, you can avail the same in the website/application.

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