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Dear Client,
Once a cybercrime scam involving suspicious or fraudulent transactions is reported online to the National Cyber Crime Reporting Portal(NCRP), on the instruction of the Cyber Cell, the investigating team starts the routine process of investigation immediately freezing the suspected accounts linked to fraudsters and the victim's Bank account obtaining an order from the court of Magistrate and to unfreeze a frozen bank account, you have to wait for the completion of the investigation

Dear Sir,

File complaint before RBI Banking Ombudsman

Against: Axis Bank

Under RBI rules, banks have mandatory duties

Under RBI Circular on “Customer Protection – Limiting Liability of Customers in Unauthorised Electronic Banking Transactions” (2017, updated):

A. High-value & unusual transaction monitoring

Banks must:

Monitor deviation from customer’s usual spending pattern

Flag sudden high-value card-not-present transactions

Trigger real-time risk controls (temporary block / co

Dear Client,
In the given scenario, when you received a message from the cyber cell and an instruction from them to meet them in person, you should immediately consult with an Advocate specializing in cyber and banking laws to ensure the authenticity and veracity of the said message/call to understand your rights and remedies to resolve the issue. If the situation so warrants, you must appear at the police station or cyber cell, accompanied by an Advocate to represent or defend your case suita

Dear Client,
Once a cybercrime scam involving suspicious or fraudulent transactions is reported online to the National Cyber Crime Reporting Portal(NCRP), on the instruction of the Cyber Crime Cell, the investigating team starts the routine process of investigation immediately and on the instruction of Cyber Cell, the Bank freezes the suspected accounts linked to fraudsters and the victim's Bank account putting a lien on it as a precautionary measure to stop the potential distribution of the fr

Dear Client,
Once a cybercrime scam involving suspicious or fraudulent transactions is reported online to the National Cyber Crime Reporting Portal(NCRP) or an FIR is lodged in local police station, on the instruction of the Cyber Crime Cell, the investigating team starts the routine process of investigation immediately freezing the suspected accounts linked to fraudsters and the victim's Bank account obtaining an order from the court of Magistrate and to unfreeze a frozen bank account, you hav

Dear Client,
The Court passed an uniform order for the release of funds traced out of seized accounts of fraudsters in the course of investigation and put on hold, to the victim of cybercrime. Typically, in the absence of sufficient funds in the seized accounts having multiple claims, the Bank fails to comply with the Court's order from the seized accounts of fraudsters. In that scenario, you need to apply before the same Court that passed the order for the execution of the order. You may consu

Dear Sir,

File Application Before Magistrate (CrPC 451/457)

You can file an application:

Before Jurisdictional Magistrate where FIR is registered (Kerala)

Through an advocate (online coordination possible)

Declare you as innocent account holder

Prepare a Strong Written Representation (Mandatory)

You must submit a formal representation to:

Cyber Police Station, Erumely (Kerala)
(Through email + Speed Post)

Contents should include:

Complaint number

Your full identity & address

Bank acc

Dear Sir,

Send Written Complaint to Senior Officers (Very Effective)

If no action is taken:

Send a registered post / email complaint to:

Deputy Commissioner of Police (Cyber Crime), Bengaluru

Commissioner of Police, Bengaluru City

Mention:

Complaint ID

Date of filing

Amount involved

That police inaction violates Section 154 CrPC

Keep postal receipts / email delivery proof.

File Complaint under Section 154(3) CrPC

If police still ignore:

You can file a representation to the Superin

Dear Sir,

File Application before Jurisdictional Magistrate (Strongest Remedy)

If IO does not respond within 7–10 days, you must approach court.

Legal provision:

Section 457 CrPC / Section 451 CrPC

Article 21 – Right to Livelihood

What court can order:

De-freezing of account

Limited operation (scholarship credit only)

Direction to bank to de-link Aadhaar / NPCI

Time-bound direction to IO

Court location:

Magistrate Court where the FIR is registered (other State)

OR your local Ma

Dear Client,
The Promotion and Regulation of Online Gaming Act, 2025 that comes into force post-gazette notification from 22nd August, 2025, completely bans any online game that involves a fee or stake with the expectation of winning money or other stakes, regardless of whether it is based on skill or chance. The Act defines three categories of online games, i.e, e-sports, social gaming, and with a complete prohibition on the online money games including skill-based games played for money. Once