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Non-Compliance by Insurance Company against non-renewal of policy Non-Compliance by Insurance Company against non-renewal of policy

4 years ago

I purchased a life policy from Reliance Nippon Limited on May 2016. I had paid a premium of Rs. 20,725 for the same in 2016
Since then I was not able to pay the premiums due to financial issues as I am currently a student and had other loans to repay. I informed the company through their advisor the same and the advisor misguided me that If I want I may not pay any more premiums and will get the first premium amount after a period of 5 years. Now, last year, I got a call from the Insurance Company that my policy has been terminated due to non-payment of 2 premiums and since a period of 2 years has passed, so, I cannot renew my policy. I pleaded the company stating my strained financial conditions, but, the company kept its stand of ignorance. I also approached IRDAI for the same, but that attempt was also futile.

I request concerned advocates to guide me in this regard as I want to continue my policy or want the amount of the first premium back.

Thank You

Sparsh Handa

Kishan Dutt Kalaskar

Responded 4 years ago

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A.You may approach the Insurance Ombudsman and share your policy. Conditions to be read first to render legal advise.
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Ayantika Mondal @ Prime Legal

Responded 4 years ago

A.Hi,

What is the outcome of the IRDA, we need to understand the proceedings there to suggest further.
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