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3 years ago

I have issue with Vodafone as on Monday 12Oct 2020, I have requested for sim exchange due to network issue and Vi mini store gave the sim and told me that will start after 2 hours and now it's going to be 3 days and still no service and my existing sim also don't have network.
It's my primary number and bank accounts and many other things are related to my personal and professional life. It's huge impact and die to this not able to any online transaction or nay other job calls.

Please suggest on that what action can be taken for the same.

Swapan Mukherjee

Responded 3 years ago

A.Hi,
First, you have to issue one notice towards VI and the store from where you purchased the sim giving 5 days time to restore your cellular services, failing which you have to file a complaint case before the consumer redressal forum for getting compensation and redressal.
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