Paytm Account Blocked Paytm Account Blocked

10 months ago

Actually My Paytm account ) was blocked by Gujarat cyber cell on 18 Feb 2023 due to payment of ₹7000/ counted as fraud. Your company's helpline provided me complaint number and Somehow I resolved that matter and got a pdf of closed that complaint I'd by talking to the user who made the payment of ₹7000/ wrongly in my account on 16 may 2023 as your company's executive said ... And on the same day without any delay , Kolkata cyber police blocked my account as some fraudulent activity and ( without logging in or any transaction within these months ?? ) But the main thing is your helpline not providing me complaint number and also Paytm cyber cell team don't know complaint number and they are just copy pasting same message for Kolkata complaint issue from last 1 month and not providing me any complaint number or acknowledgement number . They are just telling me to contact Kolkata cyber police and when I contacted them , they are saying that how will they know my issue without any complaint number ( this means no complaint is made and my bank account is blocked without any reason) and when I told the case no. Of mine which Paytm provided me . Kolkata cyber cell said this case is not connected with my bank account and also not with my name .... I am also attaching the screenshot of proofs... Kindly help me in this case.. I am user of paytm since long time and had never faced this type of issue.

Kishan Dutt Kalaskar

Responded 10 months ago

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A.Dear Sir/Madam,
Under the following provisions the Hon’ble Magistrate Court having ample powers to unfreeze the Bank accounts. Further, the Hon’ble Court has vast powers to hand over the properties/vehicles seized by the Police and other authorities to the owners of the properties/vehicles. Such interim orders normally will be made within 30 days of such interim application and on such orders the Police and other authorities are bound to hand over the properties/vehicles to the persons in whose favour such orders are passed.
Section 451 in The Code Of Criminal Procedure, 1973
451. Order for custody and disposal of property pending trial in certain cases. When any property is produced before any Criminal Court during any inquiry or trial, the Court may make such order as it thinks fit for the proper custody of such property pending the conclusion of the inquiry or trial, and, if the property is subject to speedy and natural decay, or if it is otherwise expedient so to do, the Court may, after recording such evidence as it thinks necessary, order it to be sold or otherwise disposed of. Explanation.- For the purposes of this section," property" includes-
(a) property of any kind or document which is produced before the Court or which is in its custody,
(b) any property regarding which an offence appears to have been committed or which appears to have been used for the commission of any offence.

457. Procedure by police upon seizure of property.
(1) Whenever the seizure of property by any police officer is reported to a Magistrate under the provisions of this Code, and such property is not produced before a Criminal Court during an inquiry or trial, the Magistrate may make such order as he thinks fit respecting the disposal of such property or the delivery of such property to the person entitled to the possession thereof, or if such person cannot be ascertained, respecting the custody and production of such property.
(2) If the person so entitled is known, the Magistrate may order the property to be delivered to him on such conditions (if any) as the Magistrate thinks fit and if such person is unknown, the Magistrate may detain it and shall, in such case, issue a proclamation specifying the articles of which such property consists, and requiring any person who may have a claim thereto, to appear before him and establish his claim within six months from the date of such proclamation.
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Abhimanyu Shandilya

Responded 10 months ago

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A.Dear Client
If you are not getting any help from the Paytm on this matter then it is suggested that you send a legal notice to paytm through a lawyer seeking all the information and once then have shared the information then you or a lawyer can approach the police to figure out the resolution for the same.
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