E-commerce marketplace responsibilities E-commerce marketplace responsibilities

9 months ago

Im exploring an idea to create a marketplace platform to sell puppies from KCI registered breeders online; I want to understand the legal aspects/responsibilities of the platform and the respective sellers

Anik

Responded 9 months ago

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A.Dear client,
Legal Responsibilities of Marketplace Platforms include

Duty of Care: Marketplace platforms have a duty of care towards their users, which includes implementing reasonable measures to ensure the safety and security of transactions. This involves maintaining secure payment systems, protecting user data, and implementing measures to prevent fraud or counterfeit goods.
Terms and Conditions: Marketplace platforms typically establish terms and conditions that govern the relationship between the platform and its users. These terms outline the rights and obligations of all parties, including rules regarding listings, pricing, returns, and dispute resolution.
Consumer Protection: Marketplace platforms may be subject to consumer protection laws and regulations. They should ensure compliance with applicable laws, including regulations related to product safety, labeling, and advertising standards.
Intellectual Property Rights: Marketplace platforms must take steps to prevent the sale of counterfeit or infringing products. They should establish mechanisms for intellectual property rights holders to report and address such infringements promptly.
Disclosure and Transparency: Marketplace platforms should provide clear and accurate information to users regarding product descriptions, prices, and seller information. Transparent policies regarding fees, commissions, and any other charges should be communicated to sellers and buyers.
Dispute Resolution: Marketplace platforms are responsible for establishing mechanisms for dispute resolution between buyers and sellers. This may include providing mediation services, facilitating communication, or offering an escalation process to address conflicts that arise during transactions.

Legal Responsibilities of Sellers include

Compliance with Laws: Sellers on marketplace platforms must comply with all applicable laws and regulations, including those related to product safety, labeling, intellectual property rights, taxation, and consumer protection.
Product Descriptions and Accuracy: Sellers are responsible for providing accurate and truthful product descriptions, including specifications, features, and conditions. Misleading or deceptive representations can lead to legal consequences.
Authenticity and Quality: Sellers must ensure the authenticity and quality of the products they offer for sale. Selling counterfeit or substandard goods can result in legal liability, damages, and reputational harm.
Fulfillment and Delivery
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Vidhi Samaadhaan Vidhi Samaadhaan

Kishan Dutt Kalaskar

Responded 9 months ago

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A.Dear Sir,
You have to discuss the issue in person with not only advocates but also from various experts on the above subject.
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