A.
Dear Client,
Pre Existing Diseases (PED) are covered after completion of a lock-in period that varies depending upon the nature and category of diseases from 24 months to 48 months from the inception of the Health Insurance Policy that is renewed continuously for the lock-in period and thereafter. Since the health insurance policy was renewed continuously for more than 48 months from the date of inception, the policy covers all the PED as per the terms of the policy. On portability of health insurance policy from one insurer to another, all the benefits under the policy are available to the insured person on continuous renewal of the policy. When a treatment was undergone in the year 2009, and the claim was approved by the previous Insurer, National Insurance, on the portability of the policy, the New Insurer, Manipal Signa is aware of the past claim records of the insured and portability does not require fresh declaration or disclosure of the condition of health which is already covered on continuous renewal of the policy. Therefore, repudiation of a claim on the ground of non-disclosure of a treatment that was undergone in the year 2009, is not acceptable being unfair and arbitrary so far as the provision of IRDA(Protection of Interest of Insured) Regulation, 2016 is concerned. Reach out to an Advocate experienced in consumer protection laws to serve a legal notice to the Insurance Company and to file a complaint u/s.35 of CPA, 2019 for deficiency in service and unfair trade practice against the Insurance Company Manipal Sigma claiming entire claim admissible under the policy and compensation for harassment and cost of litigation. The complaint needs to be file before the Consumer Court within two years from the date of cause of action i.e, repudiation of the claim.
Posted On 09-Aug-2023
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