Threatening phone call for credit card dues Threatening phone call for credit card dues

8 months ago

Sir,
I am getting threatening calls for recovery of some credit card payments due from 2007. They have been calling my friends, relatives, colleagues using foul language and dirty stuff. I asked then to send me some documental proof that i have taken a credit card from their bank. They have sent me some forms which has my contact details and rest of the information is wrong. even my signature on the forms and on the copy of my ID is not mine. I never have taken any credit card and they are trying to harass me with forged documents. whom should i approach

Anik

Responded 8 months ago

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A.Dear client,
You have the following legal Remedies available in the case of harassment by recovery agents:
Filing a complaint at the police station:
A proper complaint should be filed against the Bank and the recovery office. However, if the police do not file a complaint, the magistrate can be approached.

An injunction suit against the bank and recovery agents:
A civil injunction suit with an ad-interim relief can be filed in the civil court against the bank and recovery organization. It should be possible to guarantee that bank authorities and recovery agents don't visit a person's home to recover the dues.

File an objection with the Reserve Bank of India:
After getting a few public objections against banks and seeing a few cases recorded against the harassing recovery method, the RBI prescribed certain norms for the recovery agents in order to govern the approach towards defaulters. In this manner, if the defaulters feel undermined, they have an option to contact the organization and file a legal complaint.

Defamation suit:
If the debt recovery depends on incorrect data that prompted the deficiency of a person's CIBIL score, they can file a defamation suit against the bank and recovery organization.
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