Bajaj Finenserve BFL
8 months ago
I not purchased home appliances on loan base and not availed any loan facility from BAJAJ FINSERVE. But Bajaj Finserve continuing calling, messaging and harnessing for loan recovery. I sent letter and reminders to PNO of BFL but unfortunately strted more harassment. BFL filed case with Arbitrator at Pune. I given reply and demanded legal loan document copy of Loan application. BFL failed to submit the same. Arbitrator dropped case in Jan-2023 after continuing 8 proceedings due to non availability of legal documents with BFL. I continue contacting and writing to Arbitrator and to BFL for issuing copy of Arbitration Award/order. Till date I not received copy. Please suggest me what is next action need to take ?
Following are the legal Remedies available to defaulter in the case of harassment by recovery agents:
Filing a complaint at the police station:
A proper complaint should be filed against the Bank and the recovery office. However, if the police do not file a complaint, the magistrate can be approached.
An injunction suit against the bank and recovery agents:
A civil injunction suit with an ad-interim relief can be filed in the civil court against the bank and recovery organization. It should be possible to guarantee that bank authorities and recovery agents don't visit a person's home to recover the dues.
File an objection with the Reserve Bank of India:
After getting a few public objections against banks and seeing a few cases recorded against the harassing recovery method, the RBI prescribed certain norms for the recovery agents in order to govern the approach towards defaulters. In this manner, if the defaulters feel undermined, they have an option to contact the organization and file a legal complaint.
Defamation suit:
If the debt recovery depends on incorrect data that prompted the deficiency of a person's CIBIL score, they can file a defamation suit against the bank and recovery organization.
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