Not wearing mask Not wearing mask

7 months ago

Recovery agent entered my property forcefully for not wearing mask even after telling him to wear and enter my property. My mother is a lung patient and any infection can lead her to death.he is repeating it again again. How to register a complaint and is it a criminal act

Legal Counsel Vidhikarya

Responded 7 months ago

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A.Dear Client,
In case of default in repayment of any loan as per the condition of repayment, Bank/FI takes a routine course of action permitted under relevant laws for recovery of debt lying outstanding against you. Both the Supreme Court and Regulatory Authority, RBI issued orders/advisories from time to time refraining Banks/NBFC, strictly from taking any coercive or forceful action deploying the recovery agents to recover the dues from the defaulter loanee. Being a defaulter of a loan, in case you are getting such kind of threat calls from recovery agents or forceful entry into your house to vandalize your household properties, you need to lodge an FIR against the concerned recovery agents and inform the concerned Bank with a copy of the FIR/GD. You can file a complaint online to the RBI against arbitrary and coercive action of the concerned Bank adopted for the recovery of debt from the loan defaulter. Apart you can file a civil suit praying for an injunction against the Bank and recovery agent. So, get in touch with an Advocate with all your papers/documents for guidance and to take the necessary steps to resolve the issue in accordance with the provision of relevant laws
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