Wrong meter reading
7 months ago
Meter reader taken wrong reading and made bill of rs 8000/- , I paid , later found meter reading was wrong , sdo office refused to refund and change my meter without my consent, how to get refund and how last reading will be decided
A.Dear Client,
In the prevailing situation, you need to file a grievance before the Grievance Redressal Officer of the concerned Electric Supply Agency claiming a refund of money paid for misreading and wrong billing. If no suitable response is received, then submit a complaint before the Electricity Ombudsman claiming a refund on the same ground for an appropriate order in the matter failing which you may file a complaint for deficiency in service before the Consumer Court against the Electricity Board and the Supply agency claiming refund of excess you paid for misreading and overbilling of electricity bill along with compensation for harassment. The complaint should be filed within two years from the date of cause of action that is the date of denial of refund by the Grievance Redressal Officer of the Electricity Supplying Agency/Licensee.
In the prevailing situation, you need to file a grievance before the Grievance Redressal Officer of the concerned Electric Supply Agency claiming a refund of money paid for misreading and wrong billing. If no suitable response is received, then submit a complaint before the Electricity Ombudsman claiming a refund on the same ground for an appropriate order in the matter failing which you may file a complaint for deficiency in service before the Consumer Court against the Electricity Board and the Supply agency claiming refund of excess you paid for misreading and overbilling of electricity bill along with compensation for harassment. The complaint should be filed within two years from the date of cause of action that is the date of denial of refund by the Grievance Redressal Officer of the Electricity Supplying Agency/Licensee.
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