Exra amount deducted from account for emi option in bajaj finance
5 months ago
I purchased washing Machine emi option from Bajaj finance. After 10 months we realized more emi is taking then we went to shop there they said exyra warrenty they added to emi after 10 days. So with out customer knowledge they are taking money.we went to Bajaj finance office they are telling head office added not we they cancellation request and refund money.but no refund mes came so we want to file complaint on such a fraud company with out single notifications of customer they are hacking money from banks. Not single letter or mail to customer that they have added extra warranty. So fraud company
A.Dear Client,
When a product is bought under a Hire Purchase Agreement and financed by an NBFC/FI, then being a customer you should go through the terms and conditions of that agreement which is typically made by the financier in connivance with the authorized selling outlets to gain extra from the deal. So, by signing that agreement you accepted the terms of the financier neither you can take the stand of ignorance nor ask for further communication from the financier regarding the addition of the cost of an extra warranty on the product in EMI that increases the amount of EMI. However, in case there are no terms as such in the HPA, then the action of both the financier and the product seller shall be termed as a deficiency in service and unfair trade practice, and accordingly, serving a legal notice to the financier, you can file a complaint against both the financier and seller of the product before the Dist. Consumer Commission claiming refund of the entire money levied for extra warranty for the purchase of washing machine along with compensation for harassment. The complaint should be filed within two years from the date of the cause of action.
When a product is bought under a Hire Purchase Agreement and financed by an NBFC/FI, then being a customer you should go through the terms and conditions of that agreement which is typically made by the financier in connivance with the authorized selling outlets to gain extra from the deal. So, by signing that agreement you accepted the terms of the financier neither you can take the stand of ignorance nor ask for further communication from the financier regarding the addition of the cost of an extra warranty on the product in EMI that increases the amount of EMI. However, in case there are no terms as such in the HPA, then the action of both the financier and the product seller shall be termed as a deficiency in service and unfair trade practice, and accordingly, serving a legal notice to the financier, you can file a complaint against both the financier and seller of the product before the Dist. Consumer Commission claiming refund of the entire money levied for extra warranty for the purchase of washing machine along with compensation for harassment. The complaint should be filed within two years from the date of the cause of action.
Helpful
Helpful
Share
A.Dear Client
Initiate contact with Bajaj Finance's customer care to discuss the issue. Share your concerns and inquire about the extra warranty charges that were added to your EMI without your knowledge. Document your complaint in writing and send it to Bajaj Finance through a registered post or email. Clearly outline the issue, provide details of your purchase, and explain the unauthorized charges. Request a resolution and a refund. Review the terms and conditions of your agreement with Bajaj Finance, including any documents related to the purchase of the washing machine and the EMI plan. This will help you understand your rights and obligations. If Bajaj Finance does not address your concerns adequately, you can approach the consumer grievance redressal forum established by the Reserve Bank of India (RBI). File a complaint online through the RBI's Complaint Management System (CMS). The Banking Ombudsman is an authority appointed by the RBI to address grievances against banks and financial institutions. If your complaint is not resolved to your satisfaction, you can file a complaint with the Banking Ombudsman.
Initiate contact with Bajaj Finance's customer care to discuss the issue. Share your concerns and inquire about the extra warranty charges that were added to your EMI without your knowledge. Document your complaint in writing and send it to Bajaj Finance through a registered post or email. Clearly outline the issue, provide details of your purchase, and explain the unauthorized charges. Request a resolution and a refund. Review the terms and conditions of your agreement with Bajaj Finance, including any documents related to the purchase of the washing machine and the EMI plan. This will help you understand your rights and obligations. If Bajaj Finance does not address your concerns adequately, you can approach the consumer grievance redressal forum established by the Reserve Bank of India (RBI). File a complaint online through the RBI's Complaint Management System (CMS). The Banking Ombudsman is an authority appointed by the RBI to address grievances against banks and financial institutions. If your complaint is not resolved to your satisfaction, you can file a complaint with the Banking Ombudsman.
Helpful
Helpful
Share
Read Related Answers
Online job fraud
Dear Client,
Please register a complaint with cyber security for online fraud and scam. Complaints can be reported through helpline number 1930 or on National Cybercrime Reporting Portal. Or you can a...
Loan
Dear Client,
A co-applicant/borrower is equally liable for repayment of the debt if the principal Borrower fails to repay it and if after exercising all the steps for recovery of debt against the Bor...
Compassionate appointment
Dear Client,
The SBI rules can not be breached. it could be the policy of the bank to not hire anyone. Please check with the rules and guidelines for heiring employees
Education Loan OTS
Dear Client,
Try to go to the online portal of the said bank and complaint about grievance through the same. it is advisable to repay the loan amount within the stipulated time or you may face seizur...
Sbi account put on stop by cyber security
Dear Sir/Madam,
Under the following provisions the Hon’ble Magistrate Court having ample powers to unfreeze the Bank accounts. Further, the Hon’ble Court has vast powers to hand over the properties/v...
Read Blogs on Banking
Banking Lawyers
Find Lawyers by Location
