Credit card
6 years ago
I use an Axis Bank credit card. The issue is that my bank has added a transaction of INR 28,000 from the Date "February 2017" to my statement for the month of March 2018. On calling the customer care I was told that it was not added to my statement for 13 moths because of some technical issues in their systems, and they have added the amount to my statement now after 13 months of the transaction of which I have no recollect.
Please advise .
Deepak Yashwantrao Bade
Responded 5 years ago
A.dear client it is better to approach the banks ombudsman immediately. before that lodge details to the bank manager in writing.
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Johnson Thangiah
Responded 6 years ago
A.Sir,
It is better to approach the banks ombudsman immediately. before that lodge details to the bank manager in writing.
It is better to approach the banks ombudsman immediately. before that lodge details to the bank manager in writing.
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Ved prakash Shaw
Responded 6 years ago
A.If the transaction is genuine,u have to pay.U can ask for copy of complete transaction.If transaction is correct,u have to pay .If incorrect then refuse payment.Law says u have to clear your liablity within limitation period
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