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Education Loan
2 weeks ago
I enrolled simplilearn course last year and their manager promised that I can access the course for more than one year and they will help with the job assistance and for that I have to pay 1,10,000 in EMIs and if they will fail to complete their promise, they will refund 100% of money but neither they completed their promise nor they are agree to extend the date of course and now I am unable to pay the EMI, what to do?
A.Dear Client,
You can contact Simplilearn's Grievance Redressal Portal to address complaints about their online learning programs. You can also send an email to the Grievance Officer at [email protected]. and seek a refund of the amount and cancellation of the course. Further, you can send a legal notice to them about the same. In case of inaction, you can file a consumer complaint against the company before the District Consumer Forum for deficiency of services and unfair trade practices and claim compensation.
Hope it helps.
Thank you.
You can contact Simplilearn's Grievance Redressal Portal to address complaints about their online learning programs. You can also send an email to the Grievance Officer at [email protected]. and seek a refund of the amount and cancellation of the course. Further, you can send a legal notice to them about the same. In case of inaction, you can file a consumer complaint against the company before the District Consumer Forum for deficiency of services and unfair trade practices and claim compensation.
Hope it helps.
Thank you.
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A.Dear Client,
In the prevailing situation, you need to obtain a course cancellation certification from the institute, and based on said cancellation certificate you need to inform the concerned NBFC to cancel the ECS mandate immediately to stop the recovery of the educational loan by repaying the outstanding amount of the loan to save cumulative interest on the loan and to keep your CIBIL records protected from further damage. In case the institute and the NBFC do not take any action on their part that will be treated as a deficiency in service and unfair trade practices and in that situation serving a legal notice to both parties, you may file a complaint before the Consumer Court against both the institute and the NBFC for deficiency in service and unfair trade practice claiming refund of course fees on cancellation of course along with compensation for harassment. The complaint must be filed within two years from the date of cause of action, i.e. date of refusal of refund of fees and stoppage of EMI against education loan.
In the prevailing situation, you need to obtain a course cancellation certification from the institute, and based on said cancellation certificate you need to inform the concerned NBFC to cancel the ECS mandate immediately to stop the recovery of the educational loan by repaying the outstanding amount of the loan to save cumulative interest on the loan and to keep your CIBIL records protected from further damage. In case the institute and the NBFC do not take any action on their part that will be treated as a deficiency in service and unfair trade practices and in that situation serving a legal notice to both parties, you may file a complaint before the Consumer Court against both the institute and the NBFC for deficiency in service and unfair trade practice claiming refund of course fees on cancellation of course along with compensation for harassment. The complaint must be filed within two years from the date of cause of action, i.e. date of refusal of refund of fees and stoppage of EMI against education loan.
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