LEGAL STEP AGAINST A STATE GOVERNMENT EMPLOYEE

4 years ago

I am a state government employee (West Bengal) . I am suffering from Chronic Kidney disease and undergoing treatment from last 8 years. I have enrolled in West Bengal Health Scheme and used to claim my expenses every 2-3 months. But from last 1 year I have submitted a total of 7 bills but did not receive a single one. When I enquired about it I got to know that a clerk has kept all of my 7 bills and is not passing it . I met him and Every time he gives different excuses and delay the process. I am in very bad condition because I have to spend almost 15k per month for my treatment. I have used all my savings in last 1 year for my treatment and now I don't have any money for my treatment. I multiple times requested that person to pass the bills or tell me the reason for delaying it and I did not receive any satisfactorily reply. What should I do now? I want to know what legal steps can I take else I would have to stop my treatment which could be life threatening. Please help