Defamation legal notice from doctor for online doctor feedback on Practo website
3 years ago
I gave honest feedback for a doctor whom I consulted for second opinion, on Practo Web portal after consulting it on 26/11, for my handicapped brother (who was undergoing treatment from another doctor). This Doctor first reached out to Practo saying he isnt consulted , so Practo removed my post and reached me for proof of visit 28/11. I didnt uploaded my pescription on Practo as I didnt had any grudge on the doctor and only gave my opinion on portal which encourage feedback on experience.
My Feedback Text: "I consulted him for urine retention for my brother and tried taking second opinion. The doctor came late in opd by 30 min in both visits. He asked us to get few test done for my brother and show patient report in 2 days. On seeing reports, he
appeared confused and said both reports are conflicting and there is no urine retention issue at all. He isnt even listening to me too , as my brother has hearing issues. he continued saying nether I nor my brother are able to tell the problem. I wouldnt recommend his doctor to anyone. I first visitm he reduced medicine of our first doctor in hurry and later when we reported to him that urine retentun problem is aggravated, he said I continued the same without noticing that he reduced the dose in hurry as he kept getting phone calls in between. We had bad experience in both my visits to him and will next go to him again or recommend him to anyone. We lose money, time and energy in the end and will change our doctor"
Later doctor is sending a legal notice to me for defamation through his lawyer saying my feedback was delibrate, falsified and I took grudge on doctor which has hurt his reputation and it resulted in business loss to him. He is asking 5 lakhs compensation and
apology in 15 days or else he will file suit against my self.
Do I need to respond to notice or ignore or talk to doctor ? Please advise what should I do.
Ankur Goel @ Complete Law Shield
Responded 3 years ago
if you dont have bill/prescription then it is crime.
Else if you dont want to spend on legal then you can delete.
note - dont try to post further comments in future after this matter by creating wrong name/id. That will be more serious crime.
Hope this clarifies,
Advocate Ankur Goel
(Complete Law Shield) #YourLifeYourChoice
Note - This is just a small advice. Proper advice can happen only after going through details.
Ayantika Mondal @ Prime Legal
Responded 3 years ago
Since he has sent you the legal notice, you must reply to the notice stating the facts of circumstance, also, you should specify in the notice that you stated all the facts and telling the facts does not amount to defamation
As, you stated all the facts in your feedback, it does not amount to defamation. And it becomes obligatory on your part to reply to the legal notice sent to you by the doctor stating your side of the facts.
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