Case Title
New Car AC Malfunctioning
Case Description
Dear Sir, With my hard earned money I purchased a new car in July 2018.I stay in Bangalore.It has just run 170 Km's.AC not working and they were unable to conclude what is wrong? I do not want to repair the Car as the AC is not working from Day 1.I have already sent a mail also to their helpline.They want to do all sorts of R&D on my car which I am not willing to accept.I asked for a New Car or Refund.If this does not work I am planning to go legal. Pl give me your opinion on the same. Regards
A.dear client you need to issue notice to the dealer and the manufacturer for replacement of faulty AC within stipulated time and if not done file consumer case in the District Forum against them.i hope you will get proper resolution with damages.
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Junaid Ali Khan
Responded 5 years ago
A.Send them a legal notice first and if they fail to accept your demands file a complaint before consumer forum.
You can approach Vidhikarya for providing you with best lawyers in your city.
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GANESH SHARMA
Responded 5 years ago
A.Go to consumer forum for deficiency in service and deficiency in product delivered ask for replacement and compensation.
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Mohd Imran
Responded 5 years ago
A.From which company you have purchased your car.. i will advice you in best possible way
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Devaiah KM
Replied 5 years ago
Dear Sir,
I purchased Honda Amaze from a dealer in Bangalore.Name Trident Autohonda.
Mohd Imran
Replied 5 years ago
2-1-1, Minami-Aoyama, Minato-ku, Tokyo 107-8556, Japan
Send a legal notice on this address stating all the facts and circumstances. You will surrly get a reply from this
Rajeev RJ
Responded 5 years ago
A.Hello,
First you can issue a legal notice mentioning the defects of your car and asking them for the refund of the money with interest. If they are not willing then file a consumer case .
Regards
Rajeev
RJ Associates
Trivandrum
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Devaiah KM
Replied 5 years ago
Thank you very much sir.
Regards
Devaiah KM
Ambrose Leo
Responded 5 years ago
A.Present the car for replacement along with the request for replacement of faulty AC as per the warranty clause.Take reply in writing to your letter if not replaced. you can have fit case to file complaint before the Consumer Forum.
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Devaiah KM
Replied 5 years ago
Dear Sir,
Thanks for your courtesy reply.
As the vehicle is brand new and just run 170 Km's and the problem is from Day 1.I do not want any repairs of vehicle as I feel that this is a manufacturing defect.and they want to do all R & D with my vehicle.The Car was inspected twice in dealers place and they could not conclude about the problems.Now for understanding the problems they want to open the entire front components and check.
My mind is not willing to carry out any repair as the Car is Brand New.Can I ask for entire Car Replacement?
Pl suggest.
Regards
Devaiah KM
Ramalingaiah Mulakatte
Responded 5 years ago
A.Issue notice to the dealer and the manufacturer for replacement of faulty AC within stipulated time and if not done file consumer case in the District Forum against them.
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Devaiah KM
Replied 5 years ago
ear Sir,
Thanks for your courtesy reply.
As the vehicle is brand new and just run 170 Km's and the problem is from Day 1.I do not want any repairs of vehicle as I feel that this is a manufacturing defect.and they want to do all R & D with my vehicle.The Car was inspected twice in dealers place and they could not conclude about the problems.Now for understanding the problems they want to open the entire front components and check.
My mind is not willing to carry out any repair as the Car is Brand New.Can I ask for entire Car Replacement?
Pl suggest.
Regards
Devaiah KM
Kavery Anand
Responded 5 years ago
A.Send a legal notice.. to dealer.. where u purchased Ur car ... In legal notice mention that replacement for Ac ...if they are not responding.. then file a case against the dealer.. in consumer court...
For filing in consumer court.. pl contact me.
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Devaiah KM
Replied 5 years ago
Dear Madam,
Thanks for your courtesy reply.
As the vehicle is brand new and just run 170 Km's and the problem is from Day 1.I do not want any repairs of vehicle as I feel that this is a manufacturing defect.and they want to do all R & D with my vehicle.The Car was inspected twice in dealers place and they could not conclude about the problems.Now for understanding the problems they want to open the entire front components and check.
My mind is not willing to carry out any repair as the Car is Brand New.Can I ask for entire Car Replacement?
Pl suggest.
Regards
Devaiah KM
9632387077
Nirmal Chopra
Responded 5 years ago
A.Send a written notice to the manufacturer and dealer for replacing defective Ac and other components. If not done within stipulated time given in notice ( atleast 15 days) file a complaint in consumer court.
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Devaiah KM
Replied 5 years ago
Dear Sir,
Thanks for your courtesy reply.
As the vehicle is brand new and just run 170 Km's and the problem is from Day 1.I do not want any repairs of vehicle as I feel that this is a manufacturing defect.and they want to do all R & D with my vehicle.The Car was inspected twice in dealers place and they could not conclude about the problems.Now for understanding the problems they want to open the entire front components and check.
My mind is not willing to carry out any repair as the Car is Brand New.Can I ask for entire Car Replacement?
Pl suggest.
Dear Sir,
You may get issue a legal notice to the builder threatening to approach Consumer Court as the building is not completed as per the norms mentioned in the Sale Deed and agreement.
Dear Client,
In the given scenario, serving a legal notice to the Seller of the vehicle, make a complaint at the local police station, or file a criminal suit against him for cheating under Section 41...
Dear Sir,
You may get issue a legal notice and then file a case in Consumer Court. It can be conducted by Party-in-Person without expense. But it may require minimum one year to get the result.
Dear Client,
Firstly, you need to send a legal notice to the car shop/car dealer and demand them to repair or exchange the car by providing proper legal documents. If they refuse to do so, you can fil...
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