Hi, In May'22, I and my wife took a presentation from Rangers Club Pvt Ltd Noida for their holiday packages. They showed us a lot of properties as their properties and also told us that we can cancel anytime. Based on their words and promises, we bought a 10year plan and signed the agreement (the agreement was provided after making the payment). Later when we read the agreement, it mentioned that the agreement can only be canceled within 7 days without any personal reasons by either party of the agreement and the showcased properties didn't belong to them. So based on the agreement, the Next day, I sent messages to the sales reps to cancel the membership, as there was a misrepresentation of facts during the sales pitch, and also sent cancellation mail, when the onboarding call was received, we mention the same to them, that cancel the membership. But they are refusing to cancel the membership and saying that it is non-cancelable. After multiple follow-ups and a meeting they are forcing us to go on a holiday within the next month, and saying only if you are not satisfied based on "our service parameters", we will cancel the membership. I also saw that a lot of other customers are also complaining about the same on the internet. All this is causing me a lot of mental stress. Please advise, How can I resolve this issue and get my money back?
Many such cheating tactics being used by advertisers and people may enter into such agreements. If you have time money and patients then go to consumer forum court.