Sbi credit card recovery harassment Sbi credit card recovery harassment

10 months ago

Dear sir sbi credit card recovery agent's call my office and my friend and family i don't know how they are collected all contact number. 150 calls a day.

Anik

Responded 10 months ago

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A.Dear client,

If the agent is harassing you, keep track of all calls, emails, and SMS from the recovery agent. This will help you to document the harassment and prove that it is happening. For immediate relief, you can go to the police station and file a complaint. This must be the first step before taking more drastic action.
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Vidhi Samaadhaan Vidhi Samaadhaan

Legal Counsel Vidhikarya

Responded 10 months ago

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A.Dear Client,

In the prevailing situation, make a written complaint over alleged harassment to the concerned Bank issued Credit Cards and file an online complaint for the same cause of action to the Grievance Cell of RBI, RBI has issued orders/advisories refraining Bank/NBFC, strictly from taking any coercive or forceful action deploying the recovery agents to recover the dues from the defaulter credit card holders/loanee or Surety/Guarantor. In case you are experiencing such kind of illegal treatment/harassment from the recovery agents of the Bank, then get in touch with an Advocate with all your papers/document for guidance and for taking necessary steps to resolve the issue in accordance with the provision of relevant laws
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Vidhi Samaadhaan Vidhi Samaadhaan

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