Victim of Cyber crime how do I ask banks to wait for repayment Victim of Cyber crime how do I ask banks to wait for repayment

9 months ago

Victim of Cyber crime for Rs.20L, how do i approach the banks to allocate certain time to refund the emis

Kishan Dutt Kalaskar

Responded 9 months ago

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A.Dear Sir,
You may produce the evidence that you are account was blocked by Cyber Crime people as such you are unable to pay the EMI’s and also approach Banking Ombudsman.
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Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 9 months ago

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A.Dear client,

Report the cybercrime: File a complaint with your local law enforcement agency or cybercrime cell. Provide them with all the relevant details, including the nature of the crime, the amount of money involved, and any evidence you may have.

Contact your bank: Inform your bank about the cybercrime incident as soon as possible. Provide them with a detailed explanation of what occurred, including the date, time, and method of the fraudulent transaction. Request a freeze on any related accounts or cards to prevent further unauthorized access.

Submit necessary documentation: Your bank may require you to fill out a dispute form or provide supporting documents related to the fraudulent transaction. Be prepared to provide any evidence you have, such as transaction records, communication logs, or any other relevant information.

Follow up with the bank: Regularly follow up with your bank to track the progress of your case. Document all interactions, including dates, times, and the names of bank representatives you speak with.

Seek legal assistance if needed: If the bank is unresponsive or does not take appropriate action, you may need to seek legal assistance from a lawyer specializing in cybercrime or consumer protection. They can guide you through the legal process and help protect your rights.

It's important to note that the specific steps and procedures can vary depending on your jurisdiction and the policies of your bank. Contacting your bank and seeking their guidance is crucial in such cases, as they can provide specific instructions tailored to your situation.
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