Delivery time is over not yet delivered the product.. Delivery time is over not yet delivered the product..

9 months ago

Can I complaint over online product ordered due to delivery is not yet to my concern place...( expected delivery is over )

Legal Counsel Vidhikarya

Responded 9 months ago

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A.Dear Client,
In the given situation, you can serve a legal notice to the concerned Service Provider to resolve the grievance failing which you can file a complaint before the Consumer Court or Consumer Affairs Deptt online mode through e-dakhil following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021 for redressal of your grievance. It may work fast to redress the grievance. failing which you may file an offline Complaint Before the Dist. Consumer Court under whose jurisdiction a branch or warehouse/godown of the Service Provider is in operation claiming refund of the entire value of the Order for deficiency in service along with compensation for harassment. The complaint should be filed within two years from the date of the cause of action. In case you need any assistance in this regard, you may contact our legal team for the purpose with relevant papers.
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Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 9 months ago

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A.Dear client,
Yes, you may file a complaint in the consumer disputes redressal forum for deficiency of service. You can seek compensation.
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