Spot verification in district consumer forum Spot verification in district consumer forum

9 months ago

Can applicant apply for spot verification in district consumer court?

Anik

Responded 9 months ago

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A.Dear client,
The provisions of the Evidence Act are not applicable in the complaint case brought before the Consumer Forum when conflicts are being heard in a summary manner in accordance with the principles of natural justice. Technicalities that are not necessary discourage individual consumers from contacting consumer forums, defeating the purpose of the Consumer Protection Act.
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Vidhi Samaadhaan Vidhi Samaadhaan

Legal Counsel Vidhikarya

Responded 9 months ago

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A.Dear Client,
The provisions of the Evidence Act are not applicable in the complaint case made before the Consumer Forum where disputes are being tried in a summary manner, following the principles of natural justice, save and except the ones laid down under sub-section (9) of Section 38 of the CPA, 2019. Unnecessary technicalities deter an individual consumer from approaching the consumer fora, thereby frustrating the objective of the Consumer Protection Act
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Vidhi Samaadhaan Vidhi Samaadhaan

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