Threatening and visiting parents house Threatening and visiting parents house

9 months ago

My hdfc credit card has a minimum due of 9k and i paid 6k due to financial issues, i have been paying my dues on time all this time, yet the recovery agents started calling me and harassing me, for the remaining amount,even started visiting my given addresses without prior knowledge. What action can I take?

Anik

Responded 9 months ago

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A.Dear client,
The Supreme Court and the RBI both issued directives and advice prohibiting NBFC, FI from using force or coercion when sending out recovery agents to collect debts from defaulting borrowers. As a loan defaulter, if you receive these types of threatening calls or messages from collection agencies or other unidentified parties, you should report it to the local police department, submit an online grievance to the RBI, with a copy to the relevant bank or financial institution,
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Vidhi Samaadhaan Vidhi Samaadhaan

Legal Counsel Vidhikarya

Responded 9 months ago

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A.Dear Client,
Whenever any loan is approved by NBFC or FI either offline or online, a loan application bearing all the terms and conditions applicable on the applicant is being accepted by the applicant and pursuant to said acceptance and accessing your loan repayment capacity, CIBIL Record etc. your loan is approved. In case of default in repayment of said loan as per the condition of repayment, Bamk/FI starts a routine course of action permitted under relevant laws for recovery of debt lying outstanding against you. Both Supreme Court and Regulatory Authority, RBI issued orders/advisories refraining NBFC, FI strictly from taking any coercive or forceful action deploying the recovery agents to recover the dues from the defaulter Borrower. Being a defaulter of a loan, in case you are getting such kind of threat calls or messages from recovery agents or any unknown entity, you need to file a complaint in the local PS and make an online grievance to the RBI endorsing a copy to the concerned Bank/FI and get in touch with an Advocate with all your papers/document for guidance and for taking necessary steps to resolve the issue in accordance with the provision of relevant laws
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Vidhi Samaadhaan Vidhi Samaadhaan

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