My bank statements shared by banker to my wife(third party) without my consent
9 months ago
My Bank statements shared by bank official to my wife (third party) without my consent and bank had give me in written that "Bank completed the investigation based on ur complaint. The statements were shared to my spouse. And the official who did this act was not associated with bank so we can't do anything and the case details shared with internal ombudsment team and according to ombudsment the reply in in order with no further action required." Please help me how can i proceed to complaint or file legal case regarding that bank official who did this heinous act? Please help. Under which section case can be filled according to this scenario and is there any other institution where we can complaint so that the person who did this act can not do in future and this will become an example for everyone. As anyone's bank statement is very private , sensitive document specially if its salary account. Its violation of my privacy and bank's code of conduct towards customer.
Plz help me.
Your legally married wife cannot be termed as an outsider or third party whose legal status overrides the claims of all others and accordingly, she got the locus standi to get or claim any document including the bank statement of her husband. As a Salary Account holder, if you open a joint account with your spouse or your blood relative by providing the Bank an acceptance letter/NOC from your company stating that they have no objection to the same, then in that case, Bank cannot be held liable for delivery of your bank statement to your spouse. When Banking Ombudsman finds no merit in your grievance, any further litigation on the self-same subject may not yield any desired relief for you. However, you may escalate your grievance and file an online complaint for the same cause of action to the Grievance Cell of RBI in the web link: https://cms.rbi.org.in/cms or contact RBI Toll-Free Number 14448 and lodge a complaint against the erring bank official.
Banks don't have any specific right to disclose particulars of your account to outsiders, violating secrecy of customers; but banks take an undertaking from you, under the KYC norms, to allow the bank to disclose such particulars to CIBIL or other bankers/ FIs. Please file a complaint against the bank
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