Return and refund of Smart phone
8 months ago
I had ordered a redmi 12 mobile from flipkart..., but the product is defective piece, which is get switched off whenever I put it to charging. And flipkart is not responding in right/satisfied manner. Please help
A.Dear Client,
In the prevailing situation, you can serve a legal notice to the supplier, Flipkart, to resolve the grievance failing which you can file a complaint before the Consumer Court or Consumer Affairs Deptt online mode through e-dakhil following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021 for redressal of your grievance. It may work fast to redress the grievance, failing which you may file an offline Complaint against the supplier, Flipkart before the Dist. Consumer Court under whose jurisdiction a branch or warehouse/godown is in operation for deficiency in service and unfair trade practice claiming refund of the entire value of the defective product along with compensation for harassment. The complaint should be filed within two years from the date of the cause of action. Reach out to an Advocate for guidance and steps.
In the prevailing situation, you can serve a legal notice to the supplier, Flipkart, to resolve the grievance failing which you can file a complaint before the Consumer Court or Consumer Affairs Deptt online mode through e-dakhil following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021 for redressal of your grievance. It may work fast to redress the grievance, failing which you may file an offline Complaint against the supplier, Flipkart before the Dist. Consumer Court under whose jurisdiction a branch or warehouse/godown is in operation for deficiency in service and unfair trade practice claiming refund of the entire value of the defective product along with compensation for harassment. The complaint should be filed within two years from the date of the cause of action. Reach out to an Advocate for guidance and steps.
Helpful
Helpful
Share
A.Dear client,
Please file a consumer complaint against Flipkart under section 35 of the Consumer Protection Act for unfair trade practice adopted by them. You will get your remedy
Please file a consumer complaint against Flipkart under section 35 of the Consumer Protection Act for unfair trade practice adopted by them. You will get your remedy
Helpful
Helpful
Share
Read Related Answers
fraud by mcd and scraper agency
Dear Client,
You can file a complaint to the local police about the incident and ascertain the office of the people posing as members of MCD agency. If the members are legitimate, you can connect with...
Electric pole installation
Dear Client,
approach the electric board of your city and and file for grievances,the electricity board depends from every states like BESCOM etc. since it is a government department, it as to instal...
Format of application file u/s 71 of the Consumer Protection Act
Dear Client,
Section 71 of the Consumer Protection Act, 2019, provides the District Commission, State Commission, and National Commission the power to enforce their orders in the same way as a court d...
Bajaj finance closed my loan and provided NOC but re-open the account
Dear Client,
In the given scenario, serving a legal notice to Bajaj Finance, file a complaint against them before the Dist. Consumer Commission for deficiency in service and unfair trade practice clai...
Money on hold
Dear Client,
Even if it is your hard-earned money, the source of income is illegal and impermissible under the company's policy. So, you cannot demand or keep that income with you as a matter of right...
Read Blogs on Consumer Protection
Consumer Protection Lawyers
Find Lawyers by Location
