Legal Counsel Vidhikarya

Responded 5 months ago

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A.Dear Client,
Generally, banks freeze the bank account of a customer on the instruction of the Cyber Crime Cell on receipt of a complaint of fraudulent transaction or cyber scam involving your bank account. Otherwise, for any other reason, the Bank informs the customer before making the account inoperative. The National Cyber Crime Reporting Portal(NCCRP) is an initiative of the Government of India to facilitate victims/complainants to report cybercrime scams or complaints online and once a cyber crime scam is reported online to NCCRP, on the instruction of Cyber Crime Cell, investigating team started the routine process of investigation immediately freezing the suspected accounts of fraudsters and the victim's Bank account and you have to wait for the completion of the investigation of the scam by the investigating agency. The length of time it takes to investigate a cybercrime can vary greatly depending on the complexity of the case, the resources available to the investigators, and the cooperation of the victim. In general, cybercrime investigations can take anywhere from a few weeks to several months or even years. You can also register a complaint of cybercrime at https://www.cybercrime.gov.in/ and check out the status of your complaint online. So, keep your regular contact with the Bank and Cyber Crime Cell and extend your full cooperation to get your account unfreeze ASAP.
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Anik

Responded 5 months ago

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A.Dear Client,
Firstly, reach out to your bank immediately to understand the reason for the account freeze. Ask for written communication regarding the freezing of your account. If your bank account is frozen in India, it is essential to understand the reasons behind the freeze and the legal implications. Banks can freeze an account for various reasons, such as suspicious transactions, unpaid debts, or legal investigation. The bank may provide you information on the specific transactions that triggered the freeze and guide you on the necessary documentation to lift the freeze. Collect all relevant documents, such as proof of identity, income sources, and transaction records, to support your case. These documents may be required by the bank to unfreeze your account. In most cases, a temporary freeze can be quickly lifted once the bank is satisfied with the explanation and the necessary documentation. If the freeze is related to unpaid debts, you may need to provide a payment schedule or settle the debts to unfreeze the account
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