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A.Dear Client,
Apart from other reasons, a bank account is frozen by the Bank on the instruction of the Cyber Crime Cell on receipt of a complaint of a fraudulent transaction. This means that the account holder cannot access the funds in the account, and cannot make any transactions. The account shall remain inoperative/frozen until the cybercrime incident is investigated and resolved. To unfreeze or to make your account operative, you need to contact your bank as well as Cyber Cell. They will be able to tell you more about the cybercrime incident and what you need to do to resolve the matter ASAP.
Apart from other reasons, a bank account is frozen by the Bank on the instruction of the Cyber Crime Cell on receipt of a complaint of a fraudulent transaction. This means that the account holder cannot access the funds in the account, and cannot make any transactions. The account shall remain inoperative/frozen until the cybercrime incident is investigated and resolved. To unfreeze or to make your account operative, you need to contact your bank as well as Cyber Cell. They will be able to tell you more about the cybercrime incident and what you need to do to resolve the matter ASAP.
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A.Dear client,
I would require more details of the situation to give you advice for resolving the same, but if the account is freezed by the cyber cell regarding an ongoing investigation it is suggested to cooperate with the police till the investigation is over.
Thank you
I would require more details of the situation to give you advice for resolving the same, but if the account is freezed by the cyber cell regarding an ongoing investigation it is suggested to cooperate with the police till the investigation is over.
Thank you
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