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Last Updated On 09-Dec-2023
Debt Collection

Settlement Amount Paid but account is still open

I have taken a loan through PaySense and settled the loan by paying the asked amount in 2020. I have been requesting for loan closure but they are not responding now. This loan account is showing active and randomly I keep getting calls in every 2-3 months to pay 5000 or 7000 and so on. How to close this account in CIBIL with back dated closure as it's been over 3 years and my CIBIL would have been better if PaySense would have closed the account when I paid the settlement amount.

( Bangalore, Karnataka )

09-Dec-2023

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A.
Dear Client,
In the prevailing situation, serve a strong legal notice to PaySense and file a criminal suit under Se.503 IPC against the Company to let them face the consequences. Alternatively, file a complaint against the Company for deficiency in service and unfair trade practice under Sec.19 of the Consumer Protection Act, 2019 claiming compensation for harassment despite repayment of loan 3 years ago. Reach out to an Advocate for guidance and steps.
Posted On 09-Dec-2023
S. K. Dutta Advocate S. K. Dutta
S. K. Dutta
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