fake delivery product
2 months ago
my product was not delivered but Flipkart services updated as material delivered, I'm decided to fight against flipkart any one can help me . I have all proof from my side
A.Dear Client,
If your product was not delivered but Flipkart's services marked it as delivered, it's crucial to gather and maintain all evidence of the transaction. Start by reaching out to Flipkart's customer support with your complaint and the supporting evidence. If that doesn't resolve the issue, consider filing a formal written complaint to the Consumer Affairs Department. Additionally, you may explore legal options by filing a complaint under Section 420 of the Indian Penal Code (IPC) for cheating, provided there is evidence of dishonesty or fraudulent intent. Consult with a legal professional to understand the specific circumstances and to guide you through the process of seeking justice in case the issue persists. Always prioritize lawful means in addressing such matters.
Thankyou
If your product was not delivered but Flipkart's services marked it as delivered, it's crucial to gather and maintain all evidence of the transaction. Start by reaching out to Flipkart's customer support with your complaint and the supporting evidence. If that doesn't resolve the issue, consider filing a formal written complaint to the Consumer Affairs Department. Additionally, you may explore legal options by filing a complaint under Section 420 of the Indian Penal Code (IPC) for cheating, provided there is evidence of dishonesty or fraudulent intent. Consult with a legal professional to understand the specific circumstances and to guide you through the process of seeking justice in case the issue persists. Always prioritize lawful means in addressing such matters.
Thankyou
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A.Dear Client,
Until and unless goods are delivered as per the order of the customer, a service provider, FLIPKART cannot update its status as delivered which amounts to deficiency in service and unfair trade practices. Since the business transaction is held online, the complaint over a deficiency in service and unfair trade practice claiming a refund of money and compensation for harassment required to be filed online mode through e-daakhil portal ( https://edaakhil.nic.in/edaakhil/ ) introduced by the Consumers Affairs Deptt, GOI following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021. Complaint under the Act is required to be filed within two years from the date of cause of action. If the online shopping company(Flipkart) kept any franchisee/branch office/godown in your district, then you can file an offline complaint before the Dist. Consumer Commission to handle the case physically through an Advocate.
Until and unless goods are delivered as per the order of the customer, a service provider, FLIPKART cannot update its status as delivered which amounts to deficiency in service and unfair trade practices. Since the business transaction is held online, the complaint over a deficiency in service and unfair trade practice claiming a refund of money and compensation for harassment required to be filed online mode through e-daakhil portal ( https://edaakhil.nic.in/edaakhil/ ) introduced by the Consumers Affairs Deptt, GOI following the provision of Consumer Protection (E-Commerce) Rules and Consumer Protection(Direct Selling) Rules, 2021. Complaint under the Act is required to be filed within two years from the date of cause of action. If the online shopping company(Flipkart) kept any franchisee/branch office/godown in your district, then you can file an offline complaint before the Dist. Consumer Commission to handle the case physically through an Advocate.
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