mpocket loan mpocket loan

1 month ago

plz mpocket members harasing me they are calling and asking double penalty of loan amount

Anik

Responded 1 month ago

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A.Dear Client,

In the current scenario, it is recommended to file a complaint against the recovery agents employed by Mpocket for loan recovery at the local Police Station. Ensure to endorse a copy of the complaint to the concerned bank as well. Alternatively, you can submit an online complaint against the loan recovery agents through the website https://cms.rbi.org.in or by calling the helpline number 14440. Offline complaints can be lodged by submitting the complaint at the Centralised Receipt and Processing Centre (CRPC) at RBI, 4th Floor, Sector 17, Chandigarh, PIN-160017.

A recent judgment by the Hon'ble Patna High Court in the case of Dhananjay Seth v. Union of India (2023 SCC OnLine Pat 1393, decided on 19-5-2023) directed the Superintendent of Police in all districts of Bihar to ensure that recovery agents of banks and financial institutions within their jurisdiction do not take the law into their hands without an order from a competent court of law.

Additionally, consider seeking a quick counseling session with a certified credit counselor. This step can help you explore various options and choose the appropriate path to resolve or settle the matter.
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Vidhi Samaadhaan Vidhi Samaadhaan

Legal Counsel Vidhikarya

Responded 1 month ago

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A.Dear Client,
In the given situation, filing a complaint against the recovery agents deployed by the Mpocket for the recovery of the loan at the local Police Station endorsing a copy of the said complaint to the concerned Bank, a complaint against the loan recovery agents can be made online at https://cms. rbi.org.in or by calling the helpline number 14440. The complaint may also be lodged by filing an offline complaint and submitting the same at the Centralised Receipt and Processing Centre (CRPC) at RBI, 4th Floor, Sector 17, Chandigarh, PIN-160017. In a recent judgment, the Hon'ble Patna High Court in the case of Dhananjay Seth v. Union of India, 2023 SCC OnLine Pat 1393, decided on 19-5-2023 directed the Superintendent of Police of all the districts in the State of Bihar, to ensure that within their jurisdiction no recovery agent of the Bank and Financial Institution might take the law into their hands without an order of the competent court of law. Further, a quick counseling session with a certified credit counselor can help you discover your options and choose the right path to resolve or settle the matter
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Vidhi Samaadhaan Vidhi Samaadhaan

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