Is repetitive issue with a product, a valid ground for refund?
4 years ago
If a gas stove suffers issues of low flame repetitively but gets fixed after service by the company, but it happens again and again, like once/twice every month. Is it valid ground to seek refund/replacement? The company even replaced parts to fix the issue better but it comes back again and again. The company is refusing replacement.
Also leakage issue occurred once which was fixed after three visits.
Are these valid grounds to win a consumer court case?
Varun Vij
Responded 4 years ago
Suneel Moudgil
Responded 4 years ago
2. leakage in gas may convert in some big accident, therefore my advise is to immediately serve the company with a legal notice followed by a consumer complaint,
3. you can also claim maintenance for causing mental harassment, pain and financial loss to you and family,
4. you are further advised to replace the gas from your own pocket to keep your family out of severe danger,
Ranjit Singh Thakur
Responded 4 years ago
Jagannath S Pawar
Responded 4 years ago
You can get issue a legal notice and then approach Consumer Forum..
Please have PAID phone call with me through VIDHIKARYA and get more guidance.
If they donot do it then file a consumer complaint.
Meenakshi Garg
Responded 4 years ago
Yes these are the valid grounds to file a consumer complaint although you have to keep in mind that only because of the defects the product is not working properly and the company people has refused to correct it.
Mohamed Ayub Younus Shaikh
LIC s offer of maturity sum is less than total premium paid
Bought Meter Tempered Car
How can I sue flipkart
I recently Purchased a second hand car
