icon Money deducted by paytm bank

I have added money on paytm wallet through our family member debit card an amount of 6213 ₹ afterthat this amount is auto debited by paytm to say fraud complaint found against this transactions

2 Response(s)

3 months ago


A. Dear Client,
If you've added money to your Paytm wallet using a family member's debit card, and the amount has been auto-debited due to a reported fraud complaint, it's important to take prompt action to address the issue. Start by contacting Paytm customer support immediately and provide details of the transaction, including the date, amount, and the fact that it was debited due to a reported fraud complaint.
Paytm customer support can investigate the matter and guide you on the necessary steps ...ReadMore

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icon Loan app threatening

How to stop threatening from loan app. They send my fake pics and call the my contact list.hiw it's stop?

2 Response(s)

3 months ago


A. Dear Client,
The regulatory authority RBI has strictly prohibited the use of abusive language, intimidation, or any form of harassment in the loan recovery process. Recovery agents should not resort to coercion or use of force in the recovery process. In case you face any threat or harassment from the Debt Recovery Agents of the Loan App, you need to make a written complaint to the local police station against the recovery agents and inform the concerned Loan App attaching a copy of the complain ...ReadMore

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icon procedure of e auction

sir once the e auction begins for multiple assets under possession from one company or so,and completes succesfully bidding ,can bank deny the sale of few of the assets among many assets saying that t

2 Response(s)

3 months ago


A. Dear Client,
An auction sale is the sale of goods through a bidding process and is covered under the Sale of Goods Act, 1930. It is one of the most important Auction Sale rules that the seller must complete the sale once a bid has been accepted. In case, he is unable to do so for any reason, he must inform all potential buyers of this before the Auction commences and also refund their money. There is the minimum price at which the seller is willing to sell a particular item in an auction sale. I ...ReadMore

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icon Bank freezed

After checking the transaction is not suspicious then automatically account is unfreeze or not

3 Response(s)

3 months ago


A. Dear Client,
Apart from other reasons, a bank account is frozen by the Bank on the instruction of the Cyber Crime Cell on receipt of a complaint of a fraudulent or suspicious transaction. This means that the account holder cannot access the funds in the account, and cannot make any transactions. The account shall remain inoperative/frozen until the cybercrime complaint is investigated and resolved. The length of time it takes to investigate a cybercrime can vary greatly depending on the complex ...ReadMore

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icon Fraud transaction from SCB Credit card

Sir In fraud transaction case i know from Google there are ZERO LIABILITY of payment for Fraud Transaction as soon as reported to the bank, registered complaint with cyber, customer care and police st

3 Response(s)

3 months ago


A. Dear Sir,
The Bankers are correct because all the laws are in their favour. You have only option of getting a criminal case registered and continued against the persons who committed such offences otherwise you may go to High Court.

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icon Insurance policy on education loan

My bank is selling insurance policy on education loan and they said it is mandatory as per internal guidelines of bank so i want to know whether it is mandatory by rbi or not?

2 Response(s)

3 months ago


A. Dear client,

If you want to inquire about the mandate by RBI regarding buying insurance with an education loan then there is no mandate or law by RBI or any regulatory body for buying an insurance policy with an education loan. However, it is advised to buy the insurance with an education loan for safety and precautionary measures.

Thank You

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icon Insurance on education loan

Is insurance on education loan is mandatory

2 Response(s)

3 months ago


A. Dear client,

If you want to inquire about the mandate by RBI regarding buying insurance with an education loan then there is no mandate or law by RBI or any regulatory body for buying an insurance policy with an education loan. However, it is advised to buy the insurance with an education loan for safety and precautionary measures. Also, many private banks have insurance as a condition to be filled for giving education loans.

If you do not want to buy the insurance and your bank is making it ...ReadMore

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icon Freezing of a firm bank account

two partners share 40 perecent of share in a firm. There are 6 other partners who share the remaining 60 per cent of the share. Can the two partners with 40 per cent share, ask the bank to freeze the

2 Response(s)

3 months ago


A. Dear Client,
A partnership firm and the relationship between the partners are governed by the Deed of Partnership executed by all the partners. The percentage of share in the capital invested by partners and share in profit and loss of the business have no role to play and the partners keeping a higher percentage of share in the business cannot take a decision outrightly contrary to the provision of Deed of Partnership. A clause in the Deed of Partnership jointly executed by all the partners is ...ReadMore

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icon loan and credit card payment

kya karu mai apne credit card bill aur loan ki emi nahi bhar pa raha hun abhi mujhe kya karna chahiye???

2 Response(s)

3 months ago


A. Dear Client,
Lenders are not legally obliged to settle a debt lowering your outstanding debt, but because they want to protect their bottom line, they may agree to a debt settlement to avoid further financial loss. You can try to negotiate a debt settlement on your own, but sometimes it's typically done through third parties like debt relief companies, which you may hire to negotiate the settlement matter with the lender on your behalf. With this method, you will make payments to the debt settl ...ReadMore

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icon Removal of guarantor from my education loan

In 2013, Bank illegally obtained guarantor for my education loan upto 4 lakh INR; which was against RBI regulation. Now(2023) I need to remove the guarantor from my education loan.

2 Response(s)

3 months ago


A. Dear Client,
If the bank obtained a guarantor for your education loan against RBI regulations in 2013, you have grounds to address this issue. Begin by gathering evidence of the bank's violation, including documentation showcasing the illegitimate acquisition of the guarantor. Contact the bank and bring this matter to their attention, explaining the breach of regulations and your intention to have the guarantor removed. Clearly outline the RBI regulations that prohibit such practices and request ...ReadMore

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