icon Byjus not giving my refund

Sir, i enrolled a course in byjus on October and within the free lock period I mailed for cancellation i recieved the cancellation ticket too.. but there is no call form their side.. once after three

2 Response(s)

2 months ago


A. Dear Client,
BYJUS being an educational service provider is accountable to its student customers for any deficiency in service or unfair trade practice. An aggrieved student dissatisfied with the service of a coaching institution can file a complaint under Sec.35 of the Consumer Protection Act, 2019 before the Dist. Consumer Commission on the ground of deficiency in service claiming refund of coaching fees taken in advance for the whole session by the service provider BYJUS who cannot claim it ...ReadMore

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icon FEE REFUND ON A pro-rata basis

Subject: Request for Refund of Remaining Coaching Fees Respected Authorities, I am writing to inform you of the coaching services I enrolled in a coaching. I hail from an economically unstable back

2 Response(s)

2 months ago


A. Dear client,

As a coaching institute, it is liable to refund you back on any sort of dissatisfaction. You can file a consumer complaint against the coaching institute as per the Consumer Protection Act, 2019. You may also file an online complaint at https://consumerhelpline.gov.in/. Recently, the Haryana high court held that one may file a consumer dispute against a coaching institute.

Additionally, you may also issue a legal notice to the coaching institute along with other aggrieved member ...ReadMore

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icon Club House

I am living in an Apartment which has a Club House. There are various facilities in the club house like party hall, Terrace party hall, Table Tennis room, Gym, billiards room, badminton area and so on

2 Response(s)

2 months ago


A. Dear Client,
Regarding your first question, it is important to clarify that a Clubhouse within a gated society is considered a common area for the shared use of resident members. It cannot be classified as commercial space unless explicitly defined as such in the Deed of Conveyance for the flat. Resolutions in society meetings do not alter the property's status. Moving on to your second query, contracts entered into by the Board of Managers with third-party vendors for various services related t ...ReadMore

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icon Asking money

Hello this is sravan kumar recently I applied for dataentry job in quicker then I received a call from learn n earn and asked me to join in their company they took my selfie digital signature and aadh

2 Response(s)

2 months ago


A. Dear client,

Your job cannot legally ask you to pay for working there.

With regards to the phone call, you may file an enquiry with the consumer commission of India. You can file a complaint in either whatsapp or through phone call in the number of 1800-11-4000 or 1915.

Please visit the website https://consumerhelpline.gov.in/ for more details.

Thank you

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icon Regarding negligence

My front 3 teeth has off broken because of my accident which was happen in 2013, but I have fixed permanent cap for that in 2019, while fixing cap doctor told she has function so will fix temporary ca

2 Response(s)

2 months ago


A. Dear Client,
Proving medical negligence or professional misconduct against a doctor or medical practitioner is a challenging process often hindered by technicalities and procedural requirements. The Dental Council specific to each state issues certificates of practice to dentists who have obtained the necessary degrees from recognized medical institutions. Prior to approaching the Consumer Forum, it is essential to file a complaint with the Ethics and Penal Committee of the state-specific Dental ...ReadMore

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icon Refund from byjus

My daughter was on and off called by byjus people to take online GATE classes,den we deposited the requisite fee but just after attending one class she was not satisfied.We asked for refund the very n

1 Response(s)

3 months ago


A. Dear Client,
Start by documenting all communication and transactions with Byju's, including dates and details of the interactions. File a formal complaint with Byju's customer support, reiterating your dissatisfaction and the request for a refund. If there's no resolution, escalate the matter to higher levels of customer service, and consider reaching out through social media platforms to publicly express your concerns. Additionally, explore consumer protection avenues, such as filing a complain ...ReadMore

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icon Reliance didnt provided warranty service and also didnt replied to the notice

I bought kelvinator kettle from Reliance smart store in 20-01-23. Product has 2 years warranty. It stopped working on 5-12-23. I contacted kelvinator support to avail warranty service. Kelvinator supp

2 Response(s)

3 months ago


A. Dear Client,
Consider documenting all communication, including emails, messages, and interactions with the store and manufacturer. Ensure you have proof of purchase and warranty details. If the law firm's notice wasn't successful, consult with another legal professional for guidance. Filing a case in the National Consumer Court in Delhi could be an option, but it's crucial to seek legal advice first to understand the merits of your case and the appropriate course of action. They can guide you on ...ReadMore

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icon Hotel denying service

My relative stayed at a hotel for 6 months. This hotel initially charged him rupees 1500 per day 2 occupancy but later when her mother also came hotel raised charges to rupees 1700 saying 3 occupancy.

2 Response(s)

3 months ago


A. Dear Client,
In case a hotel fails to deliver the promised service after receiving service charges, constituting a deficiency in service as per Sec. 2(11) of the Consumer Protection Act, 2019, the customer has the option to take legal action. This involves serving a legal notice to the hotel and subsequently filing a complaint under Sec. 35 of the Consumer Protection Act, 2019. The complaint seeks compensation for substandard service and any associated harassment. It is crucial to initiate this ...ReadMore

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icon REGARDING REFUND FROM BYJUS

I ENROLLED THE COURSE FROM BYJUS FOR MY DAUGHTER THEN AFTER THAT I CANCELLED THE COURSE WITH IN 15 DAYS AND AFTER THAT MY REFUND HAS BEEN APPROVED BUT AFTER 3 MONTHS NO ANY REFUND RECIEVED FROM BYJUS.

2 Response(s)

3 months ago


A. Dear Client,
If you have cancelled a course with Byju's, and despite the approval of your refund, you haven't received it within three months, you should take the following steps:
1.Contact Customer Support: Reach out to Byju's customer support immediately. Clearly state your concern, providing details about the cancellation, refund approval, and the elapsed time without receiving the refund. Ensure you have all relevant documentation available.
2.Email Communication:If you haven't already, send ...ReadMore

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icon Commercial space in our residential apartment causing issue

Dear Sir, We are staying in an residential apartment first floor the past 1 year, now the builder made ground floor as commercial and given to a super market. Intially there is no transformer and gene

2 Response(s)

3 months ago


A. Dear Client,
Until and unless a residential property is converted to commercial property and permitted by the local municipal authority, a builder cannot lend or lease out a residential property for commercial purposes. So, you along with other residents of the building who are equally affected by the situation, may collectively bring the matter to the notice of the Municipal Authority and the Public Grievance Cell of the office of the concerned District Magistrate to resolve the grievance again ...ReadMore

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