icon Inordinate delay in releasing the flood affected vehicle by the service provider of the vehicle.

My vehicle KL05AV0752 New Santro was affected by flood on 14.10. 2023 night due to heavy rain at Thiruvananthapuram. The matter was reported to the service provider Popular Hundai on 15.10.2023. The

2 Response(s)

5 months ago


A. Dear Client,
You can claim for the inordinate delay in releasing your vehicle after repair. According to the Consumer Protection Act, 1986, you have the right to receive the services of a fair standard, and the service provider must fulfill its obligations with due diligence and care. In this case, the service provider has delayed the repair of your vehicle for an unreasonable amount of time, causing you inconvenience and hardship. You are therefore entitled to compensation for the delay.

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icon Refund money

We purchase shop Rs 5 lacs we given Rs 2 lacs on 2013 and Rs 3 lacs on 2019 but we are not get possession in

3 Response(s)

5 months ago


A. Dear Client,
As you have not received possession of the shop despite paying the entire purchase price, you have a valid claim against the seller. The seller is bound to deliver possession of the property to you as per the terms of the agreement. If communication with the seller does not yield a satisfactory response, you may consider sending a legal notice. You can file a suit for specific performance in the court, seeking an order directing the seller to deliver possession of the shop to you. I ...ReadMore

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icon Received Faulty EV from company and dealership

Bought a 4 wheeler EV on loan from a prominent Indian company, immediately after taking out of dealership(doing vehicle puja), observed inside broken rear view mirror and Faulty AC. Raised the issue t

2 Response(s)

5 months ago


A. Dear Client,
When you bought the car from the company's authorized dealer and on detection of multiple post-sale defects in the product you brought the matter to the notice of the Dealer while the product was under the coverage of warranty, then failure on the part of the Dealer/ service center to repair/replace the defects on multiple occasions, then it is amounted to deficiency in service on the part of the Dealer/service center appears to be unfair and unjust that also amounted to unfair tra ...ReadMore

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icon Bike dealer took full payment in return to give the bike before delivery date

I paid full amount of bike in advance on 16th Sep 2023 as showroom sales executive called me to do that and they will give me the bike in between 5-10 Oct. But when I called them on 10th Oct they said

3 Response(s)

5 months ago


A. Dear Sir,
You may lodge complaint with Police and produce Xerox copies of payment receipts so that Police will teach him a lesson.

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icon Not giving salary and experience certificate and give threaten on phone call -recording hai

श्रीमान/ श्रीमती जी में चौधरी देवीलाल विश्वविद्यालय सिरसा जोकि सरकारी विश्

2 Response(s)

5 months ago


A. Dear Client,
Employment related matters neither comes under the purview of the Consumers Protection Act, 2019 nor the teaching faculty comes under the Industrial Dispute Act, 1947, So the teaching faculty can not escalate his grievance before these forums to resolve grievance arising out of the employment. As per the File.No.1-103/AICTE/GRC/Regulation/2021 of the All-India Council for Technical Education, notification dated March 22, 2021, ‘A Grievance Redressal Committee (GRC) for faculty/ ...ReadMore

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icon MR NISARG MALIK

There is a door noise issue in the car which we have recently purchased after giving enough time than too they are not able to save the issue

1 Response(s)

5 months ago


A. Dear Client
Reach out to consumer protection agencies or relevant authorities in your area to report the issue and seek guidance on the available recourse for resolving disputes related to vehicle.

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icon money demanding for job and work was done but salary not credited

sir i join digi retrival solution before 5 days i completed my 698 form filling condition is 700 form but due to technical problem i am able to cimplete 2 form and company demanding money for 2 form p

2 Response(s)

5 months ago


A. Dear client,
If you joined an online form filing or Data Entry job work on receipt of any offer letter from the Company, then go through the terms and conditions of said letter that stipulate a condition of charging of fine in case of incorrect/inaccuracy response or dereliction in job. In case you find no terms as such in your offer letter then on receipt of such an unethical and arbitrary demand from the Company, then just ignore it. However, on receipt of repeated calls or messages demanding ...ReadMore

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icon No Refund From BYJU

As per Byju's 15 days return policy , I returned course material to them. Now for cancellation of loan and registration fee refund they are not responding. I have tried email/phonecall and send reques

2 Response(s)

5 months ago


A. Dear Client,
From the contents of your query, it transpires that following the refund policy of Byjus, you returned the course material and on your repeated demand Byjus neither respond to your repeated calls nor refunded back your course fees on cancellation of the course . Such an unethical practice amounted to a deficiency in service and unfair trade practice. Since the institute is providing online service, the complaint needs to be filed online mode through e-daakhil portal ( https://edaa ...ReadMore

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icon Refund from edtech

I have joined scaler academy in July, There took an payment of 40K rupees and opened a loan of 2.64 Lakh via an NBFC company. They have a refund policy of 14 days. Now it's more than 14 days so they a

2 Response(s)

5 months ago


A. Dear Client,
When the cooling period for cancellation of an online course is 15 days from joining the course as per the terms of the course and on the expiry of said period, you lose the chance to cancel the course. So, for lapse on your part, an educational institute cannot be held responsible or cannot be compelled to refund the course fees even through litigation. In the prevailing situation, you need to obtain a cancellation of course certification from the institute and on the basis of sai ...ReadMore

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icon Byjus not delivering books

I took aakash byjus subscription for 11-12 on 5th July 2023 . They promised me that books will be delivered to me but it has been 4 months and I have not received them yet . When I contact them they a

3 Response(s)

5 months ago


A. Dear Sir,
You will get issue a legal notice calling upon them to refund your fees along with compensation of Rs.2,00,000/- failing which you may approach Consumer Court.

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