Travel refund ( cancellation due to covid travel ban by government ) Travel refund ( cancellation due to covid travel ban by government )

2 years ago

greetings, I booked tickets for 6 persons Delhi to andaman to & fro last year april through a travel agent ( Indiaviewtravels ) , due to covid airlines ( spicejet ) declared no travel , after waiting for long we contacted airlines and got the answer that money is refunded to Original source of booking on 31 Oct 2020, when contacted Travel agent he is just delaying since then buying more and more time, now he is saying there is a middle ticketing agency anuga and money is stuck with them.
ticket money was deducted directly from my account through a link on spicevacations site ( spicejet ) provided by travel agent,
please advice what to do, i have lodge a online complaint on govt consumer court portal but no response yet

Ankur Goel @ Complete Law Shield

Responded 2 years ago

A.Lot of people are approaching for airlines refund notice.

If amount was deducted from your account to spicevacations directly and refund happened directly to original source then you should get refund instead of agent.

You better send legal notice through lawyer to both Spicejet and Agent, for refund along with compensation for harassment, mental tension, cheating and doing fraud.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 2 years ago

View All Answers
A.Hi,
According to the guidelines, loans up to Rs. 4 lakhs may be taken without collateral, however when the loan sum exceeds that, there is a requirement for collateral and a third-party guarantee, which in most cases is the student's parents. Government banks, such as SBI and Bank of Baroda, are the most popular providers of collateral education loans.

If you find this answer helpful, please rate my answer. Thank You.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Anik

Responded 2 years ago

View All Answers
A.Hi,
File a police report against the agent right away. Also, it seems that the travel agent is attempting to defraud you, so instead of filing a complaint, you can file a case with the consumer forum. Money as well as interest on the money, was refunded, in accordance with SC directives, which are legally binding. As a result, you can turn to Consumer Forums for help.

If you find this answer helpful, please rate my answer. Thank You.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Ayantika Mondal @ Prime Legal

Responded 2 years ago

A.Hi,
Immediately file a police complaint against the agent. Also, it appears that the travel agent is trying to cheat you therefore you should file a case in consumer forum instead of a mere complaint. Refunding money as well as interest on the money was done based on SC directions which are binding in nature. Therefore, you can seek remedy from Consumer Forums.

If you find this answer helpful, please rate my answer. Thank You.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Pardeep Kumar Dhiman Dhiman

Responded 2 years ago

A.आप को कानुनी नोनोटिस देना होगा।उसके बाद आप उपभोकता फोरम मे केस दर्ज करे।
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Sidhaarth

Responded 2 years ago

A.Issue notice and file consumer complaint in district consumer consumer commission.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Kishan Dutt Kalaskar

Responded 2 years ago

View All Answers
A.Dear Sir,
Get issue a legal notice then file case in consumer court.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Sanjay Kumar Jha

Responded 2 years ago

A.Dear Sir,
You shouldn't be allowed to be as tennis ball. You must issue legal notice making party 1st Spicejet and 2nd.That Agent, with imposing compensation amount
for harassment, mental tension, cheating and doing fraud.
For drafting you may contact to issue legal notice.
Helpful
Helpful
Share

Post Your Matter Post Your Matter

Talk to a Lawyer Talk to a Lawyer

Ask a question Ask a question

Vidhi Samaadhaan Vidhi Samaadhaan

Read Related Answers

question iconTook money based on lies
Dear Client, In the given scenario, you can serve a legal notice to the person to whom you lend your money and if you possess sufficient proof in support of your claim you can file suit for cheating a...
question iconHand loan recovery
Dear Client, Sorry to inform you, that in the given situation, the chance of getting back the money that your friend lent to his friend is not feasible and appears to be almost impossible even through...
question iconCredit card
Dear Client, You can try to negotiate a settlement of your credit card dues with the Banks on your own if your pocket permits and the bank agrees, but sometimes it's typically done through third parti...
question iconHarrassment and verbal attack on personal misfortune by Bajaj Finserve TVM
Dear Client, As per the contractual obligation you are bound to repay the loan but the creditors have no right to harass you to recall the amount, there are rules set as per RBI guidelines as to how...
question iconComplaint regarding not refunding fees.
Dear Client, It's essential to communicate clearly with the center about your request for a refund and to provide any necessary documentation, such as receipts or enrollment agreements, to support y...