Consumer court Procedure
2 years ago
I have sent legal notice to Samsung mentioning about refund or will file case against them but They are saying, do whatever you want to.
Now I want to file case against them. Can you please help me with the documents and case filling
Vaidehi Samant
Responded 2 years ago
A.For this you will need to approach a lawyer in person and take required legal assistance. Thank you.
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A.Dear Client,
You need to send a notice to the service provider who provided the goods or the services. The notice communicates the intention of the complainer to resort to litigation and informs him about the defects in the goods or the deficiency in the service or any unfair practice. As you have already done and there is no positive response from the service provider you can lodge a complaint in the consumer court by the following steps :-
1. File a formal complaint under the Consumer Protection Act, 1986. The filing of the Complaint does not necessarily require a lawyer. The complaint can be filed by the aggrieved person. The following details must be specified in the complaint. Name, description, and the address of the complainant(s) and the Opposite Party or parties. Cause of Action, the approximate date, time, and venue, Relevant facts relating to the cause of action, The Relief or Remedy claimed by the complainant in accordance with the facts of the case., Signature, and Verification by the complainant or his authorized agent. All of these are mandatory in the draft.
2. Attach Relevant Documents, Copies of material evidence and relevant documents that support your case in Consumer Court are important. These documents include: A copy of the bill, receipt of delivery, packaging of a product, a record of online booking of the goods bought, Warranty/Guarantee certificates, A copy of the written complaint and notice sent to the manufacturer/seller, etc.
3. Choose the appropriate forum for filing the complaint in accordance with the pecuniary jurisdiction which is estimated in reference to the total value of goods and services bought or availed and the amount of compensation sought.
4. Pay Requisite Court Fees and Submit an Affidavit
Thank You
You need to send a notice to the service provider who provided the goods or the services. The notice communicates the intention of the complainer to resort to litigation and informs him about the defects in the goods or the deficiency in the service or any unfair practice. As you have already done and there is no positive response from the service provider you can lodge a complaint in the consumer court by the following steps :-
1. File a formal complaint under the Consumer Protection Act, 1986. The filing of the Complaint does not necessarily require a lawyer. The complaint can be filed by the aggrieved person. The following details must be specified in the complaint. Name, description, and the address of the complainant(s) and the Opposite Party or parties. Cause of Action, the approximate date, time, and venue, Relevant facts relating to the cause of action, The Relief or Remedy claimed by the complainant in accordance with the facts of the case., Signature, and Verification by the complainant or his authorized agent. All of these are mandatory in the draft.
2. Attach Relevant Documents, Copies of material evidence and relevant documents that support your case in Consumer Court are important. These documents include: A copy of the bill, receipt of delivery, packaging of a product, a record of online booking of the goods bought, Warranty/Guarantee certificates, A copy of the written complaint and notice sent to the manufacturer/seller, etc.
3. Choose the appropriate forum for filing the complaint in accordance with the pecuniary jurisdiction which is estimated in reference to the total value of goods and services bought or availed and the amount of compensation sought.
4. Pay Requisite Court Fees and Submit an Affidavit
Thank You
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