For cancellation of emi loan and refun money For cancellation of emi loan and refun money

1 year ago

I take admission in online education platform. I pay 8000 as down payment and rest 32000 for emi but now i am not satisfied with their education quality now i want to refund my money and cancel my emi

Anik

Responded 1 year ago

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A.If you are not satisfied with the quality of the education provided by the online education platform and you wish to cancel your enrollment and obtain a refund, you should follow the process outlined in their refund policy.

Typically, online education platforms have a refund policy that outlines the terms and conditions for cancellation and refunds. This may include a time frame for cancellation and a percentage of the fee that is refundable.

You should review the refund policy of the online education platform and follow the steps to initiate a cancellation and refund request. This may involve contacting their customer support or submitting a request through their website.

If you have paid a down payment and are making the rest of the payment through EMIs, you should also inform the platform that you wish to cancel the EMI payments and seek a refund for the down payment you have made.

If the online education platform does not respond to your refund request or denies your request, you may want to seek legal advice or file a complaint with the appropriate consumer protection agency in your country.
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