Bsnl service provider talked rudely and with foul language
11 months ago
Can i file a case/ complaint against the service provider executive of BSNL as he denied for the service and spoke in really bad and faul language to my mom
A.In the given situation following steps may be taken to resolve your grievance
1) Right to higher authority informing the misbehavior of concerned executive
2) For arbitrary denial by service provider to provide service to consumer makes him liable to face litigation under CPA, 2019 for deficiency in service.
So reach out to an Advocate who may guide you properly in the matter.
1) Right to higher authority informing the misbehavior of concerned executive
2) For arbitrary denial by service provider to provide service to consumer makes him liable to face litigation under CPA, 2019 for deficiency in service.
So reach out to an Advocate who may guide you properly in the matter.
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A.Dear Sir,
Definitely you can file a police complaint and also get issue a legal notice and approach Higher Authorities.
Definitely you can file a police complaint and also get issue a legal notice and approach Higher Authorities.
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