Not accepting return
7 months ago
me and my father went to Dwarka marble market and what Kota stone for our parking lot at ground floor for 29000 now some of the Kota stone is left unused and it is of 6000 rupees when I called up the shopkeeper he somehow gave excuses and refuse to accept it as a return but ready to exchange but we don't want anything in action we want to return it we also try to convince him at the time of buying make payment byupi what he told us that 5% will be such charge so he insisted us to pay in his personal account by Google Play and we made the payment now he is not ready to accept the unused Kota stone we would be in loss of 6000 rupees is there any way out legally
A.Dear Client,
Here are steps you can consider taking:
Review the Purchase Agreement: Review any written or verbal agreement you had with the seller at the time of purchase. Check if there were any terms and conditions regarding returns, refunds, or exchanges. Document any evidence of the agreement, such as receipts or communication with the seller.
Consumer Protection Laws: Familiarize yourself with consumer protection laws and regulations in your jurisdiction. These laws may provide certain rights and protections to consumers, including the right to return defective or unused goods.
Contact the Seller in Writing: Send a formal written communication to the seller, preferably via email or registered mail, explaining the situation and your request for a return and refund. Mention any relevant details of the purchase agreement.
Request for a Resolution: In your written communication, request a resolution to the issue, such as a refund for the unused Kota stone. Be clear about your expectations and timeline for a response.
Consumer Forums or Ombudsman: Depending on your location, there may be consumer protection forums, ombudsman offices, or government agencies that can assist with consumer disputes. You can consider filing a complaint with such authorities if your issue remains unresolved.
Small Claims Court: If all else fails, and the amount in question is significant, you may consider taking legal action through small claims court (if applicable in your jurisdiction). Small claims courts are designed for relatively straightforward disputes involving small amounts of money.
Legal Consultation: Consult with a lawyer who specializes in consumer protection or contract law. They can provide guidance on your specific situation, help you understand your legal rights, and advise you on the best course of action.
Evidence: Maintain records of all communications with the seller, receipts, and any evidence that supports your claim. This documentation can be valuable if you need to pursue legal action.
Remember that consumer protection laws can vary by jurisdiction, and the effectiveness of legal remedies may depend on your location and the specific circumstances of your case.
Thank you.
Here are steps you can consider taking:
Review the Purchase Agreement: Review any written or verbal agreement you had with the seller at the time of purchase. Check if there were any terms and conditions regarding returns, refunds, or exchanges. Document any evidence of the agreement, such as receipts or communication with the seller.
Consumer Protection Laws: Familiarize yourself with consumer protection laws and regulations in your jurisdiction. These laws may provide certain rights and protections to consumers, including the right to return defective or unused goods.
Contact the Seller in Writing: Send a formal written communication to the seller, preferably via email or registered mail, explaining the situation and your request for a return and refund. Mention any relevant details of the purchase agreement.
Request for a Resolution: In your written communication, request a resolution to the issue, such as a refund for the unused Kota stone. Be clear about your expectations and timeline for a response.
Consumer Forums or Ombudsman: Depending on your location, there may be consumer protection forums, ombudsman offices, or government agencies that can assist with consumer disputes. You can consider filing a complaint with such authorities if your issue remains unresolved.
Small Claims Court: If all else fails, and the amount in question is significant, you may consider taking legal action through small claims court (if applicable in your jurisdiction). Small claims courts are designed for relatively straightforward disputes involving small amounts of money.
Legal Consultation: Consult with a lawyer who specializes in consumer protection or contract law. They can provide guidance on your specific situation, help you understand your legal rights, and advise you on the best course of action.
Evidence: Maintain records of all communications with the seller, receipts, and any evidence that supports your claim. This documentation can be valuable if you need to pursue legal action.
Remember that consumer protection laws can vary by jurisdiction, and the effectiveness of legal remedies may depend on your location and the specific circumstances of your case.
Thank you.
Helpful
Helpful
Share
A.Dear Client,
Considering the figure of your financial loss, it may be suggested to serve a legal notice to the seller and if the notice does not work, file an application before the State Consumers Affairs Deptt or District Consumer Council which is headed by the District Magistrate and complaint of the consumer is resolved/settled at the pre-litigation stage through mediation process between the parties.
Considering the figure of your financial loss, it may be suggested to serve a legal notice to the seller and if the notice does not work, file an application before the State Consumers Affairs Deptt or District Consumer Council which is headed by the District Magistrate and complaint of the consumer is resolved/settled at the pre-litigation stage through mediation process between the parties.
Helpful
Helpful
Share
A.Dear Sir,
You may get issue a legal notice and threaten him to go legally by filing a case in Consumer Court.
You may get issue a legal notice and threaten him to go legally by filing a case in Consumer Court.
Helpful
Helpful
Share
Read Related Answers
Quashing fir viket madsodu hege
Dear Sir,
You have to file application under Section 482 of Cr.P.C before High Court. First try for interim order for staying further investigation thereafter try for entire quashing of FIR.
I am an obc category at central level
Dear Client,
Yes, you can apply for a caste certificate based on your OBC (Other Backward Class) category status even if you were not issued one by your parents before marriage. Your marital status,...
Water wastage complaint
Dear Client,
In the given scenario, simply make a written complaint with video clips about the waste of water negligently and intentionally by your neighbor to the concerned Municipal Authority to fac...
CCTV on common staircase
Dear sir,
You may approach High court summary and immediate relief in respect of alleged criminal case. You may also get an order against your neighbor to remove such CCTV which is installed above you...
Neighbour trouble
Dear Client,
Experiencing verbal abuse and false accusations from neighbors can be distressing and disruptive to your daily life. It's essential to address this situation calmly and effectively. Fir...
Read Blogs on Civil
Civil Lawyers
Find Lawyers by Location
