Byjus center not refund my 32000 rupees
7 months ago
My child not interesting in byjus center study byjus center refuse my refund
A.Dear Client,
Byjus being an educational service provider is accountable to his student customers for any deficiency in service or unfair trade practice. Reach out to an Advocate for serving a legal notice to the Byjus and for filing a complaint against them under section 35 of the Consumer Protection Act, 2019 before the Dist, Consumer Commission claiming a refund of the entire tuition fee, along with compensation for harassment
Byjus being an educational service provider is accountable to his student customers for any deficiency in service or unfair trade practice. Reach out to an Advocate for serving a legal notice to the Byjus and for filing a complaint against them under section 35 of the Consumer Protection Act, 2019 before the Dist, Consumer Commission claiming a refund of the entire tuition fee, along with compensation for harassment
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A.Dear Client,
Start by reviewing the terms and conditions of your agreement with BYJU'S, especially those related to refunds and cancellations. This will give you an understanding of your rights and obligations. If you're not getting a satisfactory response from customer support, consider sending a formal complaint in writing to BYJU'S, outlining your concerns and requesting a refund. If BYJU'S still refuses to issue a refund and you believe you have a valid case, you can consider filing a complaint with consumer forums or organisations in India, such as the National Consumer Helpline (NCH) or the local consumer dispute redressal forums. As a last resort, you may need to take legal action against BYJU'S. Consult with a lawyer who can advise you on whether to file a case in the consumer court based on the facts and circumstances.
Start by reviewing the terms and conditions of your agreement with BYJU'S, especially those related to refunds and cancellations. This will give you an understanding of your rights and obligations. If you're not getting a satisfactory response from customer support, consider sending a formal complaint in writing to BYJU'S, outlining your concerns and requesting a refund. If BYJU'S still refuses to issue a refund and you believe you have a valid case, you can consider filing a complaint with consumer forums or organisations in India, such as the National Consumer Helpline (NCH) or the local consumer dispute redressal forums. As a last resort, you may need to take legal action against BYJU'S. Consult with a lawyer who can advise you on whether to file a case in the consumer court based on the facts and circumstances.
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