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6 months ago

I TAKING LOAN FROM THE VARRIOS LOAN APP OF ABOVE 10 % INTEREST THEN I REALISED I STUCK IN THE SCAM SO I DID NOT PAY THE EMI ABOVE 90 DAYS THE APP AGENTS CAME TO THE HOUSE FOR COLLECTING MONEY AND THEY SAY I FILED THE CHEATING CASE AGAINST YOU I DIDNOT PAY THE AMOUNT .HOW CAN I HANDLE THIS? PLEASE GIVE SOME ADVICE

Legal Counsel Vidhikarya

Responded 6 months ago

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A.Dear Client,
The regulatory authority RBI has strictly prohibited the use of abusive language, intimidation, or any form of harassment in the loan recovery process. Borrowers have the right to be treated with dignity and respect. The Recovery Agents should carry proper identification, maintain decorum, and act within the legal framework. In case you face any threat or harassment from the Debt Recovery Agents of the Bank, you need to make a written complaint to the local police station against the recovery agents and inform the concerned Bank attaching a copy of the complaint made to the local Police Station and file a criminal suit u/s.503 of IPC against the recovery agents and the concerned Bank. Apart, file an online complaint for the same cause of action to the Grievance Cell of RBI in the web link: https://cms.rbi.org.in/cms or contact RBI Toll-Free Number 14448 and lodge a complaint over alleged harassment by recovery agents of the concerned Bank. Alternatively, an email can be sent to [email protected] stating the grievance/complaint in detail. Further, a quick counseling session with a certified credit counselor can help you to discover your options and choose the right path forward to repay your debt
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Anik

Responded 6 months ago

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A.Dear Client,
As per the facts mentioned, if they are harassing you then you can lodge a complaint in the police station against them for the harassment. Generally, loan apps give unsecured lending. So they need to approach Court to recover their dues from the borrower.
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