Inordinate delay in releasing the flood affected vehicle  by the service provider of the vehicle. Inordinate delay in releasing the flood affected vehicle by the service provider of the vehicle.

5 months ago

My vehicle KL05AV0752 New Santro was affected by flood on 14.10. 2023
night due to heavy rain at Thiruvananthapuram. The matter was reported to the service provider Popular Hundai on 15.10.2023. The vehicle was inspected by the service team of the service provider and directed to toying the vehicle to their workshop on 17.10.2023. The progress in repairing the vehicle is very poor. The vehicle has not been released till date. In this is their any chances to claim for inordinate delay in releasing the vehicle after repair.

Anik

Responded 5 months ago

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A.Dear Client,
You can claim for the inordinate delay in releasing your vehicle after repair. According to the Consumer Protection Act, 1986, you have the right to receive the services of a fair standard, and the service provider must fulfill its obligations with due diligence and care. In this case, the service provider has delayed the repair of your vehicle for an unreasonable amount of time, causing you inconvenience and hardship. You are therefore entitled to compensation for the delay.
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Kishan Dutt Kalaskar

Responded 5 months ago

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A.Dear Sir,
You may get issue a strong legal notice and also warn them that you are going to approach consumer forum.
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