Can one withdraw someone else pension without permission Can one withdraw someone else pension without permission

2 months ago

Hey so there's a manager who managed to withdraw my grandma's pension when my father told him to... Without even informing my grandma... So can my grandma sue him? Or do anything at all‽

Anik

Responded 2 months ago

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A.Dear Client,

If someone, including a manager, has withdrawn your grandmother's pension without her consent or proper authorization, it may be a serious issue. Here are steps your grandmother can consider taking:

Contact the Bank:
Initially, your grandmother should contact the bank where her pension account is held. Inquire about the unauthorized withdrawal, providing details such as the date, amount, and any information about the manager involved.

File a Complaint with the Bank:
Lodge a formal complaint with the bank, explaining the situation. Request an investigation into the unauthorized withdrawal and seek information on the bank's policies regarding such incidents.

Contact Law Enforcement:
If the bank does not resolve the issue or if there is suspicion of fraudulent activity, your grandmother can file a complaint with the local police or the cybercrime cell, depending on the nature of the unauthorized withdrawal.

Legal Assistance:
Your grandmother may consider consulting with a legal professional to understand her rights and explore potential legal actions. An attorney can guide her on the best course of action based on the specific details of the case.

Consumer Forums:
In some jurisdictions, there are consumer forums or ombudsman services that handle complaints against banks and financial institutions. Your grandmother can explore whether such forums exist in her area and file a complaint if applicable.

Contact Pension Authorities:
If the pension is government-related, your grandmother may contact the pension authorities and inform them about the unauthorized withdrawal. They may provide guidance on the next steps to take.

Gather Evidence:
It's essential to gather any evidence related to the unauthorized withdrawal, such as bank statements, transaction records, and any correspondence with the bank or manager involved.

Monitor the Account:
Encourage your grandmother to closely monitor her bank account for any further unauthorized transactions and report them promptly.

Remember, the specific steps may vary depending on the laws and regulations in your jurisdiction. Seeking legal advice and involving the appropriate authorities are crucial to resolving such matters and holding those responsible accountable.
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