Fraud done by University outside my home state online

1 month ago

I have enrolled myself in BCA (Distance Education) via lateral entry scheme (Direct 2nd year/ 3rd semester) at lovely professional university, Punjab. my admission was taken in November 2023 via online mode as its distance education, suddenly on 14 march 2024 i receive a call from the university that that the lateral entry scheme (Direct 2nd year/ 3rd semester) is been cancelled by UGC and now you have to take admission via 1st year/ 1st semester. they gave me 2 choices either i take refund for my fee which i have submitted (i.e. 14100 inr) (out of which 600 inr will not be refunded) or start from 1st year or 1st semester. I asked them for refund they gave my a form to fill and send them scan copy of it via same whatsapp after signing. when i gone through the form i denied signing it as in that form it was written that " I am myself cancelling my admission and asking for refund". i told them to give me in written how much fee i will be refunded but they denied. i have also sent a mail to their "ombudsperson" in grievance dept. but no response even no one is replying now. I have all the communications of whatsapp and calls recorded from starting when they verified my documents and gave me admission. I enrolled into BCA lateral entry coz i was getting direct admission in 2nd year and BCA will be of 2 years for me. after that i was about to give state civil services exam. but now i am over age for police service as i have to do 3 years bachelor degree course from ignou. What can i do for these fraudsters ? i have gone through their refund policy it is clearly mentioned their that after 30 days from admission no claim will be given and its been 5 months from admission date.